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"While the room was large and bedding was good, the room was too warm. The heat is centrally controlled. The air conditioner could not adequately compensate. The place is old and as such floors slant and can be disorienting. Dinner menu was acceptable but not spectacular for the ambiance of the hotel. "

"The bedroom was clean but on arrival my husband had arranged a surprise which they did not deliver and then blamed technology. I'm allergic to cats and they have a resident cat which we saw the notice on the last day, this should be on the website, I was lucky I did not have an allergic reaction. The bread was mouldy which staff did clearly not see my husband had to inform them, not good for saying they claim to be 4 star!! Was not impressed by the menu either. Overall stay was ok "

"Great staff at reception and the bar. Room good, overall a great stay."

"It's OK. The hotel looks better on the outside than on the inside. Sauna/Steam room/Swimming pool are good. Rooms a bit dirty and outdated. No aircon."

"Great hotel Comfy bed Clean Great products in room"

"The staff were very friendly and helpful. My room was very clean but there were some muddy shoe prints on the floor"

"Check in staff were friendly. Room seemed dated but that’s fine for the price, however there were issues. White stains on the brown cushions, shower head couldn’t be adjusted so was firing horizontally, and it was very hot and didn’t reduce in temperature when you turned the dial down, even all the way down. Hair dryer was unable to do hot air, only very slow cold air, TV was too outdated for the apps to work. Bed was fairly comfortable for the price, but noting special and the AC did work (eventually, after saying it was set to centrally controlled.) Parking is covered in the neighbouring shopping centre car park. Didn’t try the breakfast as seemed a tad expensive (£16). Not bad for the price, but these things would prevent me from returning unfortunately."

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