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Reviews of Hotell Gamla Fängelset

2.5 out of 5
Hotell Gamla Fängelset
Storgatan 62, Umea

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 341 reviews" "
Rating 8 - Good. 128 out of 341 reviews" "
Rating 6 - Okay. 19 out of 341 reviews" "
Rating 4 - Poor. 6 out of 341 reviews" "
Rating 2 - Terrible. 2 out of 341 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here five years ago, eccentric place, old county jail, as a retired nurse who had worked at a county jail and a state prison, I was delighted by the place. Tack så mycket
Stayed 1 night in May 2024
Response from Receptionen on 7 May 2024
Thank you for your nice feed-back! Welcome back to us

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in spacious annex
We had a fantastic stay in the hotel's annex apartment. The apartment was so spacious, clean and comfortable. We were able to get a great night's sleep, my partner away from my snoring! Check in was quick and friendly. Breakfast was a good continental selection.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an amazing place. The staff is fantastic. There’s lots of pictures and history.
Stayed 5 nights in May 2023
Response from Management on 11 May 2023
Thanks a lot, Christine!Hope to see you here soon again!

8/10 Good

shaden

Stayed 1 night in May 2022
Response from Management on 1 Jun 2022
Tack för ditt omdöme. Välkommen tillbaka!

4/10 Poor

Sophia

Stayed 1 night in Feb 2022

10/10 Excellent

Ahad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell GF
Det var roligt att stanna där. Jag var nöjd med mottagen och fick tillräcklig information om allting. Städningen var perfekt i rummet, köket, toaletterna och dusch. Frukosten var också jättebra och damen som serverade den var mycket vänlig och hygglig. Hon hjälpte alla som skulle sätta sig på restaurangen. Jag tror att priset på hotellet var det enda som ganska var högt.
Stayed 1 night in Sep 2021
Response from Management on 14 Sept 2021
Tack och välkommen tillbaka!

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sty
Great location, the only down-side was having to share the (very nice and clean) toilet/bathroom.
Stayed 1 night in Jul 2021
Response from Receptionen on 3 Aug 2021
Thank you! Welcome back!

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Management on 31 Jul 2021
Thank you Olivier! Welcome back!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good location and nice place altogether.
Stayed 2 nights in May 2021
Response from Management on 31 May 2021
Thank you for kind words! Welcome back to us.

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Receptionen on 24 Feb 2021
Tack för din trevliga feed-back! Välkommen tillbaka till oss!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
On the booking page, they didn't marked as shared bathrooms in the rest of the rooms except for single room. I would not have chosen this hotel if I knew that all of the rooms in this hotel did not have a private toilet. I sent a message through the hotel's webpage to talk about this, but I didn't get an answer. The room is very small. Staffs were friendly.
Stayed 3 nights in Jul 2020
Response from Management on 5 Aug 2020
We are sorry that your expectations were not met. However, we did talk to you several times over the phone also offering a bigger room to stay in. It was also an option to cancel the reservation and change to another hotel with private bathroom but you decided to stay with us. We are glad that you rated our staff as friendly and helpful. Pictures and text about the hotel clearly state that the hotel offer shared bathrooms except from the studio. We will though review the information to make sure to avoid confusion. We hope your stay in our city was fine. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Amazing host running the place, and such a quirky place, but just be aware that it is after all an old prison, so quite basic and noisy. Breakfast included was fantastic!
Stayed 1 night in Nov 2019
Response from Reception on 8 Dec 2019
Thank you for your positive feed-back! Welcome back to us!

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Reservations on 3 Apr 2019
Thanks for your positive feed-back! Welcome back to us!

10/10 Excellent

Frida

Would always recommend
The room is quite small but it has everything you need. The shower and toilets are very clean. The staff if absolutely amazing. They make you feel welcome and are very easy to approach.
Stayed 2 nights in Sep 2018
Response from Svante on 7 Sept 2018
Thank You! Hope to see You here, soon again!

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Svante on 2 Sept 2018
Thank You, Shayla! Hope You will enjoy your time in Umeå - if there´s anything you need - just drop by!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Receptionen on 29 Feb 2024
Kul att du/ni trivdes os oss! Välkommen tillbaka!

10/10 Excellent

Annelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Receptionen on 29 Feb 2024
Tack för jättefint omdöme och kul att ni trivdes hos oss. Välkommen tillbaka!

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Gamla fängelset
Trevlig personal, bra frukost utan varma alternativ. Mitt påslakan hade en stor fläck som inte gått bort i tvätt och väldigt dammigt element i cellen. Ganska lyhört.
Stayed 4 nights in Jan 2024
Response from Receptionen on 29 Feb 2024
Tack för att du trivdes hos oss! Vi serverar en stor buffé med bl.a varma ägg till frukost, även glutenfria och veganska alternativ. Vi hyr in sänglinne från en tvättleverantör och vår städpersonal är extra uppmärksamma efter din kommentar, tack för det!

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Receptionen on 29 Feb 2024
Tack för din positiva kommentar! Välkommen tillbaka

6/10 Okay

Seyar

Stayed 1 night in Jan 2024
Response from Receptionen on 29 Feb 2024
Tack för att du trivdes hos oss! Välkommen tillbaka!

10/10 Excellent

Susanne

Travelled with family
Nöjda gäster
Fräscht och rent. Glad o trevlig personal. Fin frukost.
Stayed 1 night in Jan 2024
Response from Receptionen on 29 Feb 2024
Tack för ditt fina omdöme! Jättekul att du uppskattade vår fängslande miljö! Välkommen tillbaka!

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Receptionen on 29 Feb 2024
Tack för ditt superfina omdöme! Vi är glada att du trivdes hos oss! Varmt välkommen tillbaka

2/10 Terrible

Anton

Stayed 2 nights in Nov 2023

10/10 Excellent

Camilla

Stayed 1 night in Dec 2023

10/10 Excellent

Inga-Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tillgång till kök där man kan värma eller tillaga enklare mat och fika. Även tillgång till kylskåp.
Stayed 1 night in Dec 2023

10/10 Excellent

Jesper

Stayed 3 nights in Nov 2023

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lillemor

Stayed 1 night in Dec 2023

10/10 Excellent

Gilda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastiskt service, fin liten utställning. Mkt trevligt ställe.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tommy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Per Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket prisvärt
Mycket prisvärt givet läget. Är man på besök under semester kan man nog försjunka i platsens historia.
Stayed 1 night in Oct 2023

10/10 Excellent

Marianne

Stayed 1 night in Oct 2023

8/10 Good

Ellinor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt smala sängar men rent och fint. Jättegod frukost och trevlig personal.
Stayed 1 night in Oct 2023

6/10 Okay

Roula

Disliked: Room comfort
Stayed 2 nights in Oct 2023
Response from Management on 29 Oct 2023
Tack för ditt omdöme och för att du ville bo hos oss!

8/10 Good

roger

Liked: Cleanliness, property conditions & facilities
Dyrt och ingen dusch och toalett på rummet
Stayed 2 nights in Oct 2023
Response from Management on 29 Oct 2023
Ert rum kostade 895 kronor för 2 personer inklusive frukost, inte många av våra gäster som tycker det är dyrt. Att rummen inte har toalett och dusch framgår klart och tydligt av hotellinformationen i den bokningskanal du bokade genom och är ju en av effekterna av att byggnaden i bott i är byggnadsminnes märkt. En av de punkter många av gästerna verkligen tycker är intressant och spännande! Välkomna tillbaka!

10/10 Excellent

Björn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Receptionen on 27 Oct 2023
Tack Björn för fint omdöme! Välkommen tillbaka till oss!

10/10 Excellent

Inga-Britt

Stayed 1 night in Oct 2023
Response from Management on 29 Oct 2023
Tack Inga-Britt! Varmt välkommen tillbaka!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevliga ägare och personal - inget var omöjligt, allt ordnades trots sen ankomst och tidig avfärd. Kommer definitivt tillbaka och rekommenderas varmt
Stayed 4 nights in Oct 2023
Response from Management on 27 Oct 2023
Tack för dina fina ord! Välkommen tillbaka till oss!

10/10 Excellent

Lena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 27 Oct 2023
Tack Lena för fint omdöme! Välkommen tillbaka till oss!

6/10 Okay

Nuur

Stayed 2 nights in Oct 2023
Response from Management on 12 Oct 2023
Välkommen tillbaka!

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Management on 4 Oct 2023
Tack, Nellie! Välkommen tillbaka!

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 3 Oct 2023
Så härligt att du trivdes hos oss! Välkommen tillbaka!!

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 28 Sept 2023
Tack, A! Välkommen tillbaka!

10/10 Excellent

Lars-Göran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 28 Sept 2023
Tack, snälla! Välkommen tillbaka!

10/10 Excellent

Jannike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 25 Sept 2023
Tack för ditt besök och ditt fina omdöme! Välkommen tillbaka!!

6/10 Okay

Manne

Stayed 2 nights in Sep 2023
Response from Receptionen on 30 Sept 2023
Tack för denna gång! Välkommen åter

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 25 Sept 2023
Tack så mycket! Välkommen tillbaka!

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 25 Sept 2023
Tack Monica! Välkommen tillbaka!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Receptionen on 17 Sept 2023
Tack för fint omdöme Anna. Välkommen tillbaka!