Ummari Hotels

"The hotel, staff, breakfast, bathroom and bedroom were all very good. The poor rating is because it's impossible to get a decent sleep! The stairs up to my room and a cluster of other rooms are made of wood, so when one group of guests came home at 1:05am, I'm woken up just by their footsteps clomping and echoing on the wooden stairs. Then at 3:41am, a family leaves early for the airport, so I'm re-awoken, again by the stairs. No one was rude or yelling or drunk. The design makes it inevitable that anyone walking up or down these stairs will wake the people in those 4 rooms. And ironically I had specifically asked for the "quietest room possible" as I'm no partier. The fact they haven't fixed this terrible design and didn't bother to find me a better room given my request is very disappointing. "

"바다 바로 옆. 전자레인지 있음. 객실 깨끗."

"Parking is close by, need "

"Breakfast made to order because of small amount of guests off season. Served on rooftop. "

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"Proximity to beach and great breakfast!!"

"Clean room, great staff that were very helpful and close to the harbour."

"The staff are wonderful at this resort. It is well designed, has a good pool, rooms are great, super beds. Restaurant food was average but breakfast was good. Location is a little strange in a residential area but you can walk to the beach and views are beautiful. Only a 10min drive into Castellemare del Golfo."

"The pool is wonderful, with a beautiful view and access to a small private beach, which is small but very charming. Breakfast is varied and good. The hotel has great potential due to its location and structure. However, it lacks management and attention to detail. Upon arrival, we entered through a large gate leading to a courtyard with several doors, but there were no signs indicating where the reception or parking was located, nor were there staff available to welcome or guide guests. Signage inside the hotel is also poor, and even finding the main restaurant was difficult. The service is very basic, with no warmth or friendliness, which does not match the standards expected of a resort. Our room was on the second floor, accessible only by a narrow and steep external staircase, which was very inconvenient with heavy luggage. At the pool, although the area is pleasant, there were no towels available, and we had to walk all the way to the reception, which was far away, to get them. On one morning, the music was excessively loud and not appropriate for a relaxing atmosphere. In addition, the pool bathrooms had plastic structures, including the walls, which felt makeshift and not up to resort standards. Overall, this hotel has great potential, but it clearly lacks professional management and attention to detail to truly match the level expected of a resort."