Puebla Hotel Guide - University of the Americas Puebla hotels in Puebla, Mexico.

"I had a Do Not Disturb sign on the door and they ended up coming in. Made the bed, took the towels and did not even restock anything. We went to complain to receptionists and they came back later after checking the cameras and didn't notice anyone go in (Then how was the bed made and the towels gone?) "

"Lack of maintenance, shower in waves hot- cold, hard to use it"

"Place was impeccable clean. Location great. Views are the best you can ask for. Will gladly stay again. Thank you so much Elizabeth. "

"Limpieza y amabilidad es la tónica. Habitaciones limpias. Lo único que creo se puede mejore es en invertir en televisores un poco más grandes 😁."

"Cuarto limpio,personal muy amable, parking con seguridad 24?horas parking con cancel en la noche. Es un hotel nuevo. Planeamos una noche y nos quedamos 2 por la comodidad de sus camas y la amabilidad de el personal. "

"The noise at night time. "

"Great location"

"First of all, the best thing about this hotel is the wonderful hostess at the desk. She made me feel at home there, even though I didn't speak much spanish at all. We had a nice slow conversation when I first got there, not just about the hotel, but about music. I felt so at home from the minute I arrived! There was a wedding going on while I was there which made me feel so happy. I was there alone and enjoyed the sounds of joy so much. The beds were top notch comfy and the room was very clean and spacious. I slept so well! The terrace overlooked a beautiful garden area, and it was so peaceful. If you're looking for somewhere super nice and comfortable and spacious, this is the one. The people there are warm and welcoming, and the room was superb. I'm very glad I stayed there. I even stayed a night longer than I planned because I loved it so much."

"Gorgeous hotel, clean and friendly and helpful staff. The only note is they don't have fans or air conditioning in the rooms or screens on the windows. The weather was in the 70s when we went so it was pleasant."