Upper Franconia Holidays

They refreshed towels but they had no hand towels.

I enjoyed my stay at this Hotel

I thoroughly enjoyed my stay at the Novotel. I arrived from Munich airport so the travel by train to the hotel was super easy (35 minutes on the S8 train). The hotel's location was excellent and within a short walk to the old town and easy access to walking trails along the river. There are many great spots to eat nearby as well. I did not rent a car and walked everywhere. The hotel itself was clean and modern. The staff were friendly and very helpful as it was my first time in Munich and I was a solo traveller. Breakfast every morning was wonderful with so many great hot and cold options for everyone. The gym and pool were also a great amenity to start the day or wind down after a full day of sightseeing. Overall I do not have anything negative to say. I would stay there again!

The area around the hotel seemed a bit gritty. The bathroom could be cleaner, especially the shower, and the mattress/pillow a little worn out. Service and staff were great. Walkable to main areas of the city about 15 mins.

The staff were friendly and attentive. The only thing that lets it down is the location, as it's a bit out of the way from the center and on a main road that got noisy at night.