Urbana Hotels

"The whole hotel was very dirty. Alot of areas in the room itself had not been cleaned in a long time. The floors in the hallway were so dirty. I only saw the 2 staff members the whole time i was there. There were never any towels in the pool area. "

"The staff was very polite and friendly. The rooms were very comfortable. We had a couple different rooms in this hotel and all the family members had a great time "

"Clean room, fully functional bathroom with shampoo/conditioner. Responsive AC, easy WiFi login. Nice breakfast facility with waffle machine."

"This is the best old school hotel ive ever stayed at. Beatiful location staff was great. My only negative is no ice dispencer, I get it but the ice was frozen into a block and with no Ice picks availble had to put the block in the tub to melt a little so i could break off a piece. "

"Staff in all departments were AMAZING! I cannot say how appreciative we were to how the staff interacted with our kids how they treated us and the kindness every day! We were there for a baseball tournament and no one batted an eye! My husband lost his wallet over the weekend, and we weren’t sure where! Got a call yesterday and the housekeeper returned to manager (silly to note but all cash was still in the wallet even in view). The housekeepers breakfast attendants and front desk greeted my kids as they ran through! Will continue to stay here for tournaments!!! Thank you"

"Staff was amazing both at check in and check out. Comfortable beds and pillows. Spacious rooms. Excellent hot breakfast. Plenty of parking. The property was in the midst of being refreshed, but it really didn’t influence our stay in anyway. You can see where portions of the property are a bit tired but I expect that will have changed when their updates are complete. How are you for example included a mix of very new modern furniture, with outdated, but still clean and functional fixtures, which I expect will be updated soon. Overall, I would say this property exceeded my expectations."

"Y"

"Hotel is okay, a little dirty looking inside. Only real problem we had during our stay is that the ceiling was leaking, front desk had no problem moving us to another room."

"Good hotel I would stay at again! Next time I would choose a handicap room, due to the toilets being so low. Other than that it was absolutely fine!! "