Urbanice Holidays

Good location. Tasty breakfast

Attentive staff ready to help in any way possible.

The hotel is clean and the housekeeper clean our room everyday.

The service was friendly and helpful. The room was a good size, clean, with a comfortable bed, complimentary in-room coffee, tea and water was provided. My room faced an interior “courtyard” and was very quiet. The breakfast buffet was very good with a wide range of options provided. Location, It’s about 10 to 15 minutes walk to the old town, convenient and a lovely walk from the other side of the river toward the Charles Bridge.

I was given two twin beds and for the first night although I didn’t choose twin beds. When asked for king bed, I was told that there were no other room available for the night, but I was promised same grade room with king bed starting the next day. Unfortunately, next day when I went to the checkin counter, I was told that there are no rooms available and they can only provide a king bed with a downgraded room, without even an apology. This could have been handled a lot better. Other than this poor handling by the hotel management , I am happy with my stay.