Ussana Holidays

The lobby was very cozy and warm.

I very much enjoyed this charming, stylish hotel, and its friendly and helpful staff. It felt like staying with friends who have a big house and good taste in art...

Adult only, quiet and friendly. Staff were lovely and did their best to communicate in English for us. Yes... we should try harder with our Iralian. 😁 Bravo...

We enjoyed some parts of the hotel such as the pool and private beach for which towels are provided daily, the entertainment was lovely and quite entertaining, even though it was meant for kids. What really disappointed us was the food, the selection was very minimal and the quality of the food does not correspond with the 4 star hotel rating. Moreover, the 'air conditioning' which is not air-conditioning but central heating and cooling was horrid, we barely slept for the first 3 nights while it was on full blast for the whole 3 days, and then we kind of slept on the last day but we had to sleep on a single sofa bed directly under the port where the coolness comes out. We spoke with reception who were helpful and subsequently sent maintenence whom did nothing. We were not offered alternative accommodation making it quite an un-enjoyable experience. The doors are also very thin and slam hard, so we kept being woken up by doors slamming. Other than that, the room was amazing, I believe we got upgraded to room 3406 which had a crazy panoramic view and we really enjoyed that. No complaints about housekeeping, super clean and tidy work, props. Front desk were all super lovely especially the guy who checked us in, we forgot his name but he was truly lovely. Big up to the entertainment team, you made us laugh and enjoy it x Very good destination, accessible but food is simply horrible and almost no restaurants around (2 close that dont open on Mondays) -KC

We had a wonderful stay at this hotel. The property is beautiful — very spacious, full of greenery and flowers, and everything was impeccably clean. Both pools were spotless and very well maintained. There is a lovely path to the beach, only about a 100-meter walk, very pleasant and relaxing. For anyone who prefers not to walk, the hotel also provides electric carts to take you there. At the beach, umbrellas and sun loungers were already waiting for us, which made the experience even better. What truly made this place special was the staff. Everyone was incredibly kind, warm, and genuinely caring. Always smiling, always attentive, and every day they checked in to see if we needed anything. What touched us the most was that they somehow found out it was my birthday without me mentioning it, and they surprised me with a handwritten card and a small gift. Such a thoughtful gesture that made our stay unforgettable. Highly recommended, and we would gladly come back.