Ussher Holidays

Great breakfast

I brought my son to Toronto to watch the Yankees beat the Jays as a middle school graduation present. Unfortunately for us we did not see the Yankees win but the hotel was a huge win for us! Upon entering you are greeted by friendly staff and a relaxing aroma that really set the tone for our entire stay. Our room was wonderful. The older I get the less I handle traveling well because I find rooms to be dirty & very uncomfortable, I am the person who will typically clean the room myself upon arrival and I always stay at 4+ star hotels. As soon as I entered the room, everything just felt, looked & smelled clean. I had zero urge to clean (except the remote, which is a habit I will keep). The bed and pillows not only looked inviting, they were! Not too hard, not too soft for my aging body! There were eco-friendly elements everywhere, different woods sourced locally and the water on the entire property was filtered! Room service was very accommodating, one night we did not realize the time and ordered 3 minutes before closing. The gentleman was so kind, got our order to us and even remembered us the next time we ordered! Amazing! So many little things made this property worth every penny but I think what made it even more special was the little note and special treat they left for my son, congratulating him on his graduation! In this world today who does that?! They do! Highly recommend

Lovely hotel - close to shopping, arts and entertainment. Rooms are well appointed, though lack adequate working space. I would say in-room amenities are lacking: coffee service is limited, the minibar is minimal + snacks were stale, and room service is hit or miss. Overall, I would say that this is a great downtown option if you don't spend a lot of time in your room and enjoy the city and off-site activities. Their Muse restaurant is amazing. Staff are incredible.

Elevators were terrible. The pull out couch was broken so we had 2 kids that slept on the floor. Location and View was great but glad we only stayed one night.