Utrecht City Center Hotel Guide - Hotels with Restaurant in Utrecht City Center, Utrecht

"A few things - the place is controlled via iPads and tech there isn’t a phone or room service or anything to connect with the staff. Elevators are all controlled through key pads and you have to check yourself in and do all the work to get your keycard working. While the staff are helpful and friendly it seems that iPads run the show. There was an issue with the wifi and therefore temperature control etc in the room as you can’t change it without an iPad or wifi. The showers are separate from the toilets and not ideal. It’s ok to experience this kind of hotel but would not stay again. "

"All was well until my last night … I went down to the kitchen to order food … I told the bar tender I would like it to go. He told me to sit at a table and wait for the server, so I did but never once did the waiter come to my table .. yes a I am black female. It was after that the bartender who is also black saw that I had been sitting for more than 10 without being waited on took my order. The waiter for the area who was a tall white male caught eyes with me 8 times yet passed me by each time. After my order was placed, it took about 30 mins to receive my food which came out as if it was being room serviced instead of it being packed in a to go box and bag. Needless to say I won’t be back to this property because of this. I forgot to mention everyone in the dining area was a white male as all had be attended to while I was waiting. "

"The room was beautiful and the staff was friendly "

"Clean room. Ideal location. Friendly and helpful staff."

"This isn’t 4star hotel. The bathroom is too narrow and the window isn’t double glazed so you can hear all outside noise to your room. I stayed 5nights at the hotel and couldn’t sleep nicely even one single night"

"Beautiful hotel in the heart of the city. Friendly staff."

"Great boutique hotel with a lovely atmosphere and perfect location. The staff were friendly, and both check-in and check-out were fast and smooth. The room was clean, comfortable, and the hotel clearly makes an effort to be environmentally friendly, which I appreciated. Unfortunately, I do need to mention one downside. After our stay, we received a WhatsApp message from a chatbot at 4:18 in the morning confirming our check-out and then requesting a review, around 17 hours after we had already checked out. While I understand the intention, receiving an automated message at such an early hour felt intrusive and unnecessary. Overall a very nice hotel, but I would suggest adjusting the timing of automated WhatsApp messages to avoid disturbing guests."

"Clean room and friendly staff. I liked that the property and rooms were environmentally conscious."