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Reviews of Star Lodge Hotels Utrecht

3 out of 5
Star Lodge Hotels Utrecht
Biltsestraatweg 92, Utrecht

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 439 reviews" "
Rating 8 - Good. 212 out of 439 reviews" "
Rating 6 - Okay. 43 out of 439 reviews" "
Rating 4 - Poor. 5 out of 439 reviews" "
Rating 2 - Terrible. 0 out of 439 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from 💚 Team Star Lodge Hotels on 6 Oct 2021
We love 10's! And we love feedback to improve ourselves! We go the extra mile for our guests!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable overnight stay in Utrecht
Star Lodge is a little way out of the centre of Utrecht but is conveniently located close to a bus line which takes you into the centre in a few minutes. The rooms are relatively basic but are large, clean and comfortable. Staff are friendly and helpful, although they did forget to tell us about the honesty bar until we were about to leave. Breakfast is a continental buffet style with a wide range of products and made the overall package great value for money. Utrecht itself is well worth a visit with lots of interesting architecture and plentiful bars and restaurants along the canals and in the squares.
Stayed 1 night in Sep 2021
Response from Team Star Lodge Hotels on 6 Oct 2021
Thank you for your stay and extensive review of our hotel and the only city in Holland with wharf cellars. Thanks for mentioning our self-service bar, you can top up your room key to buying drinks in our bar.

8/10 Good

Radostin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

10/10 Excellent

Tunde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 5 nights in the Star Lodge Hotel - it was a great experience with very helpful and friendly staff, comfortable and super clean rooms with a smart eco-design and an excellent breakfast on offer. Situated in a large park in Utrecht city, the location was also attractive - and a hotel with a strong environmental and ecological vision is a strong point!! I would happily book again in the future, just change the pillows please! Everything else is perfect!
Stayed 5 nights in Apr 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
I have just spent three nights here during the very trying Covid19 shutdown and I can honestly say I had a great stay. The hotel and rooms were very clean and tidy and all the staff members I met were very friendly and helpful. I will be staying here when I next visit Utrecht.
Stayed 3 nights in Oct 2020

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to Stay
Parking fee 7€/night, hidden in the small print. Great hotel, the staff are really helpful and friendly
Stayed 4 nights in Aug 2020
Response from Team Star Lodge Hotels on 7 Sept 2020
Dear, Thank you for taking the time for leaving a review. We really appreciate that. We are so pleased to see by your grade that you enjoyed your stay with us. Too bad the parking fee was not clear to you. Parking €7,00 is per night. At the day of check-out you can leave the car at the parking lot until midnight. Kind regards, Team Star Lodge Hotels

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Team Star Lodge Hotels on 9 Aug 2020
Hartelijke dank voor uw recensie! We hopen u in de toekomst weer te mogen ontvangen. Met vriendelijke groet, Team Star Lodge Hotels

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but very nice infrastructure. Unfortunately there were kids running & yelling around in the morning which woke us up. The breakfast was nice but there were too many people and not enough distance was kept (Corona measures not followed)
Stayed 1 night in Jul 2020
Response from Team Star Lodge Hotels on 24 Aug 2020
Dear Guest, Thank you for taking the time to write us a review. We are sorry to hear you were woken up by some of our 'smaller guests'. Feel free to contact the reception next time you experience any inconvenience. In regards to the breakfast; We do our very best to maintain the corona measures in our breakfast area, however, this is also depending on the cooperation of our guests. In case you feel unsafe, we are always happy to think along with you by bringing the breakfast to your room for example. Once again, many thanks for writing us this review. We hope to see you again in the future!

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Front Office on 12 Jan 2020
Beste Pierre, Wauw, bedankt voor dit prachtige cijfer. En nog belangrijker: wat fijn dat het je goed bevallen is! Hopelijk tot een volgende keer. Met vriendelijke groet, Team Star Lodge Hotels

10/10 Excellent

KW, Phoenix AZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! The property has horse stables too! So pretty and relaxing!
Stayed 1 night in Nov 2019
Response from Front Office on 12 Jan 2020
Dear KW, Thank you so much for your rating! We also find our location very pretty and relaxing, happy you do too! : ) Kind regards, Team Star Lodge Hotels

8/10 Good

Anna

Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel in a good location for my business trip. Very helpful staff who give you a kettle and a hairdryer from reception and do everything they can to help. Breakfast is very good. It's slightly expensive in my opinion but suits my needs and there is a restaurant next door. Have to pay for parking which is irritating after paying so much for your room.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Elena, Morges, CH

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a unique property, next to the city but in the Nature. Staff was really friendly and helpful when needed.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
The property was modern and the breakfast was good but there was no secure or covered parking area for bikes and our toilet was stained and unclean looking.
Stayed 1 night in Sep 2019

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Near the nature, bus stop at the door, 13 minites ride to central train staion and only 40 minutes walk the the central train station. Beautiful parkland around the property.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in pleasant environmental surroundings. Frequent good bus services* to central Utricht. Ideal for families with young children - even riding lessons available for the kids! * 3-day bus passes a winner!
Stayed 4 nights in Jul 2019

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
We extended our two-night stay thanks to the satisfaction we had during our stay at Star Lodge. It is a comfortable, contemporary hotel and we were delighted with the excellent service at the front desk and outstanding breakfasts. A dedicated lockable shed for visitors’ bicycles would be greatly appreciated.
Stayed 2 nights in Jul 2019

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
The hotel was ok picked it because there were two restaurants on site so once there I could relax. The room was ok but having the shower and sink in the room was ok but not if you are sharing. The downside was the restaurant one was closed the other had all the tables reserved when I got my food it was very average at best as an example I placed my order and the food was on my table within a minute so it had to be per cooked.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Good position, nice design, loo smelt a bit, but room and bed were clean
Stayed 1 night in Jul 2019

8/10 Good

Estelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!
Excellent small hotel! This is an excellent place to stay while in Utrecht! Nice rooms, great customer service! Nice breakfast!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Modern clean hotel with comfortable beds. We had a very enjoyable 4 day stay with lovely continental breakfast. The reception staff were excellent & could all speak good English & were able to help us with all our enquiries.
Stayed 4 nights in May 2019

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t look any further- stay here !!!
It was an amazing stay and the location is very convenient, right next to the bus stop close to Utrecht Central. The rooms are very nice, the lobby and food were excellent. Perfect when you are out and about exploring Utrecht, Amsterdam and other places. The restaurant Loft 88 which is adjacent to the main property is fabulous. The bar, food and staff are exceptional. We enjoyed having dinner and a few drinks there. The experience at Star lodge was fantastic and we would certainly stay here again, can’t beat the services and comfort for the price.
Stayed 3 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
A comfortable and welcome relief. Absolutely safe and easy to get to via bus 51, 52, 53,etc. 10 mins and worth it for breakfast, and I especially liked an Easy outside area to have a beer and chill with others. Superb desk.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice! A little bit far from downtown (around 35min walking) Bed not comfortable.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Kakhaberi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, but a little far from the center. The bus stop is just by the hotel and you can get to the center in 5-10 minutes by bus
Stayed 2 nights in Mar 2019

10/10 Excellent

Georgy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

munish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Perfect location for me.
Stayed 4 nights in Mar 2019

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel, I keep coming back
Great hotel, good value for money and nice breakfast. Only comment is floors in room could be cleaner
Stayed 1 night in Feb 2019
Response from ddb on 26 Feb 2019
Dear guest, Thank you for your feedback and your kind review! Good to know that you had a good stay and enjoyed our continental breakfast. We hope to welcome you again in the hotel on your next visit to Utrecht. Kind regards, team Star Lodge Hotels

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for our business trip
Excellent hotel, suits us fine as the location is perfect for where we need to go. Breakfast is good. Excellent restaurants next door.
Stayed 1 night in Oct 2018

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and quiet lodging not too far from DT
The Star Lodge is a quiet facility that feels like you're in the country, but it is actually quite centrally-located in Utrecht. It has a bit of the feel of an upscale dormitory with its contemporary finishes, but it does not feel like a hotel, so it is not a romantic kind of place. It is great as a crash-pad and relatively affordable. The parking is not included but relatively affordable.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Enjoyed the proximity to Utrecht. Loved the hotel. Simple with all the comfort.
Stayed 5 nights in Jul 2018

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place for a short getaway and breakfast was delicious!
Stayed 2 nights in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It’s very easy to find on the main road, great places to eat, people there very friendly and helpful, and good beer on tap , there’s a pub across the road that is very good as well with great food and good beer
Stayed 1 night in Jun 2018

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rural feel
Wonderful staff, lovely feel to the place - v relaxed. Only minor issues: room was too warm, could only book a twin room, and no food available at the restaurant after 9pm (though lovely staff helped me book a very nice local takeaway and delivered to my room). Would definitely stay again. Beautiful woodland walks all around and loved watching the horses!
Stayed 3 nights in May 2018

6/10 Okay

Larry, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Strange place on the outskirts of Utrecht
I found this place to be quite odd. Starting with the main positive aspect - the staff were efficient and very helpful when I checked in. However the room was not really comfortable. It was extremely hot in the room during the day, so each morning I felt like leaving as soon as I had finished breakfast - not really relaxing. The single bed was very soft, and it felt precarious sleeping on it in the middle of the room; I almost fell out on the first morning. The floor has some sort of lino or rubber surface and so feels industrial, as does the tin roof which creaks throughout the evening, contracting as it cools down. The shower is open into the bedroom and rather weak, and the shower gel provided was unpleasant. There was no hair dryer in the room. Although I understand I could have asked for one at reception (this info was written on a door in the breakfast room), it would have been nice to not have to go downstairs to reception to ask for things that are usually standard in hotel rooms of this price. While in the end the hotel was fine/functional, it just seemed poor value for the price. It is a 32 minute walk from the centre of town, and so a bus is the best way to get back and forth.
Stayed 2 nights in Apr 2018
Response from Team Star Lodge Hotels on 16 May 2018
Thank you for your review. We are happy to hear you appreciate our staff. We are a ecological hotel that's why we choose not to have an air-conditioning in the room and we have a water-saving shower head. We think about our future by energy and water reducing measures. That's also the reason why the hairdryers, electric kettles are available at the reception and not standard in the rooms. You could have find this information in our Star Lodge magazine. In a few months there will be solar panels as well, so it will stop the heat in the rooms. Star Lodge Hotels Is located just outside of the city centre in a green ivironment. By public transpord it's only 7 minutes to the Utrecht city centre and by bike it's only 15 minutes which you can rent at our hotel. With that we are (one of) the cheapest hotel in Utrecht! Looking forward to your next stay, regards Team Star Lodge Hotels.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, nice open plan layout to rooms and a self service bar (you do still have to pay though). Only downside was no tea/coffee making facilities in the room.
Response from Star Lodge Hotels on 16 May 2018
Thank you very much for your positive review! Nice to hear that you could appreciate the self-service bar. There Electric kettles available at the reception as described in the magazines in the rooms. Looking forward welcoming you next time at Star Lodge Hotels!

10/10 Excellent

Jason, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very, very nice hotel.
Just outside the city centre, it has lovely walking paths out back and a training/riding stable on site. The two restaurants adjacent to the hotel are both very good. It’s only a 12 minute bus ride to Utrecht Central Station. Great value for your money, highly recommend!
Stayed 3 nights in Mar 2018