Val-de-Ruz Holidays

Well located hotel with friendly service, clean, quiet. Only negative was the pricey breakfast buffet.

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.

Staff are very friendly and were very helpful. Hotel is in a good location to get to train station and walking around the old town. Room was modern and fairly large for Switzerland, somewhat sparse but functional.

Good property away from the masses. Good facilities but a pool would add. Staff friendly and helpful. Food good.

Picked the Hotel for closeness to the station a 10 minute walk. Stylish hotel in the heart of Basel in walking distance to all the major attractions. Lots of dining choices nearby. Reception staff excellent,room superbly large by European standards,breakfast good variety. Would definitely return