Valcolla Holidays

Great area, great hotel

Easy walk from train station. Follow instructions for self check-in. Well kept site.

The air conditioning didn’t work. I practically had to fight to get another smaller room with air conditioning. Only after I asked to talk to the manager is when they finally found another room for us.

Upon check-in I had to submit my e-mail address for tickets but never received anything. Room was a bit small but OK and with a great view. Restaurant terrace and view excellent. Received a nice token birthday gift which was thoughtful. Staff members were all very friendly. Second night, someone in the neighborhood was blasting loud music all night, which cut into sleeping time. That was unfortunate. Overall, our stay was good.

The room was clean, modern and the electronic blackout shutters were appreciated. Check in and issue of electronic room keys was straightforward. The bistro downstairs was friendly and lively. It would be useful for the hotel to provide instructions on the lighting as the system was not very intuitive. The safe did not work - a small inconvenience.