Valle di Casies Holidays

Staff were great. The hotel is lovely in lobby but rooms need a little attention. They are a little tired, in need of some refurbishment. It was a glorious hotel twenty years ago sliding into not so much.

Great location, you can walk to everything. Shopping outside your door. Staff was excellent. Breakfast was over the top with so many choices.

This hotel is the gem of Verona, exhibiting the best possible combinations - iconic location, art and amazing furniture. Service at breakfast was excellent, room service as well but at the reception they really don’t seem to know how to greet guests as I did not feel welcome. Also this time there were issues with my room - airco stopped working and toilet smell which is a shame for a hotel of this level. Last time I stayed there I had a better experience. Also, they did not even notice that it was my birthday when at an another hotel in Florence of the same chain they brought me a personal card and a bottle of Prosecco. This hotel did not notice my birthday not the lest time and not this time.

Nice enough but more of a 3 star than a 4 star. Staff was very nice and helpful though - best part of the stay. Breakfast was good.

Everything very much nice and clean