Valley Springs Hotels

"No coffee in room"

"We had a great experience, with one exception, which I'll describe later. The staff is so helpful and friendly. I don't know how you train them, but to the person they were gracious caring and friendly. Our standout... TC at the bar. On day 2 of our stay, he recognized us and called out or drinks from the previous. We said we wanted something different, and he created a cocktail for my wife, which she enjoyed thoroughly. We would have had our drinks at the bar upstairs, but it wasn't open. The room was spectacular. Large, clean and decorated well. Nice large shower. Overall the theme was carried out in the art, decor, and furnishings. Coming from a casino state, Nevada, we found having your main restaurant closed during a holiday week, confusing. That is one of the main reasons why we came there, and disappointed by. Ww brought proper clothing wanting to dress up for dinner, and when we found out we couldn't it hit us. We will return... but will have to plan our trip around restaurant hours and not when it's convenient for us. See the problem?"

"Very spacious rooms !"

"Spacious & clean room, great atmosphere and great food and service at Americana restaurant."

"Sink faucet didn't work properly. "

"This property was so cute! Front desk staff was super nice very helpful easy check-in process. The room was spacious and clean and had a fridge in a microwave. Super nice. We asked for extra blankets. It was no problem and the grabbing for breakfast in the morning was really cute. It is continental, but it came with a whole bag of cereal, a bagel, cream cheese, a muffin and fruit!! Great value and will definitely stay again 😆"

"Clean"

"Nice nice"

"Our room was available early and we were able to check in. The room was clean and the staff were incredibly friendly and made us feel welcome."