Aerial view

Reviews of Admiral

3 out of 5
Admiral
Golden Sands, Golden Sands, Varna Province

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 5 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Khodayar

Travelled with group
Disliked: Staff & service, property conditions & facilities
This is a 3.5 star hotel at best. The hotel is old and not maintained properly. The thing that put me off more than anything else was that they did not change the sheets when they serviced the room every day. They just made the beda using the same sheets. They also kept forgetting to leave enough towels. The staff is nice and friendly and the beach is nice. Was not super impressed with the breakfast. The downstairs cafe was nice.
Stayed 7 nights in Jul 2022

10/10 Excellent

Val, Canada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and great location. We loved our stay.
Stayed 3 nights in Jul 2019
Response from Milena on 14 Oct 2019
Dear Guest, Thank you very much for taking time and write such a great review about our hotel. We look forward to serving you again. Best regards. Marketing dept.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Milena on 4 Oct 2019
Dear Guest, Thank for your review. Best regards, Marketing dept.

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Milena on 22 Aug 2019
Dear Nelly, Thank you very much for your great rating. We are glad that you have enjoyed your stay with us. We are looking forward to welcoming you back again. Best Regards.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
I like the location only didn't like the service bcz i reserved a sea view room and it wasn't a sea view
Stayed 7 nights in Aug 2019
Response from Milena on 12 Sept 2019
Dear Guest, Thank you for taking time to write a review about your stay at our hotel. We are glad that you enjoed the location of the Admiral hotel. We'll share with our staff your disappointment of hotel services and we'll work to improve them. It is strange to read that you have not been accommodated in a sea-view room as you have booked, because most of the rooms in our hotel have a sea .view. Next time, if you visit us, please, contact directly with the manager of the hotel if there there are any discrepancies. Kind regards.

8/10 Good

Sergiu

Liked: Cleanliness, property conditions & facilities, room comfort
Old hotel but still good. Fantastic location.
Admiral is an old hotel but still looks great and I am fond of it. I like location, the great outside swiming pool which is close to the beach. I also like the cafe, very good espresso and freshes. Of course, the hotel is not a five star one, not anymore, but is still clean and comfy. Great sea view. Receptionist was cold, unfriendly, even a bit rude. Paid for parking 15 lev per day at Admiral Apartaments, large parking, easy access, friendly staff. Never found a place in hotel parking. Beach is not for hotel has to pay for sunbed and umbrella to use.
Stayed 2 nights in Jul 2019
Response from Milena on 22 Aug 2019
Dear Sergiu, Thank you for taking your time to write a review about your stay at our hotel. We are glad that you had appreciated the location of the hotel and the amasing sea view. Making our guests feel comfortable is one of our main goals. We'll keep on working to improve our services at the reception. Our management has already decided to include beach services for the next summer and we believe it will attract more visitors to the hotel. We look forward to serving you again. Yours Sincerely. Marketing dept.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Good position. The 5 stars are only on papers. Not on reality
Stayed 4 nights in Aug 2019
Response from Milena on 5 Sept 2019
Dear Guest, Thank you for taking your time to give us your opinion about the hotel. We are glad that you lie the location of our hotel. Your review is very imprtant for us in order to improve our services. Have a good day!

8/10 Good

Rune

Liked: Staff & service
Disliked: Cleanliness
Frokost 😋 5 stjerner men ikke Alt annet .
Greit hotell nære Strand med fint basseng. Men likefullt ikke noe 5 Stjernes . Bytter ikke på senga noen ganger. Og renhold generelt var ikke noe High Class akkurat😕
Stayed 7 nights in Aug 2019
Response from Milena on 12 Sept 2019
Dear Rune, Thank you for your kind comments. We are very glad that you found our hotel with excellent location near the beach, nice pool and comfortable as a whole. We'll share your comments about cleanness with our staff in order to improve services. We look forward to serving you again. Kind regards.

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Staff & service
Chambre insalubre, manque de réactivité par rapport au problèmes. Buffet du soir qui tient plus de l'industriel réchauffé que cuisiné. Sinon bien situé dans le resort et personnel assez agréable dans l'ensemble. Je n'ai pas testé les divers services (sauna, ect,..)
Stayed 6 nights in Aug 2019
Response from Milena on 4 Oct 2019
Dear Guest, Thank you very much for taking time to write a review, regarding your stay at our hotel. We are glad that you appreciated the good location of the hotel near the sea and the nice staff. We would like to assure you that we 'll share your critical remarks with our team and we'll work to improve the services. Have a nice day! Marketing dept.

8/10 Good

Verified traveller

Disliked: Staff & service
Not a 5 star anymore.
Fantastic location. The hotel was maybe 5 star in 1980, but not now. It's a old hotel with the wallpapers falling down. We called the hotel to order a taxi from the airport for 6 people. The reception said it only possible with two taxi. So we said okey. But when the collected us at the airport one of the taxi had 7 seats. So we have to pay double to the hotel. We arrived at the room it was so dirty under the beds so they had to clean it again. The breakfast was okey but dinner was not 5 star. Total lack of service in the reception.
Stayed 7 nights in Aug 2019
Response from Milena on 22 Aug 2019
Dear Guest, We highly appreciate your review and we'll share it and discuss it with our team. We'll keep working to improve our services, which you have mentioned as unsatisfactory. Kind Regards. Marketing dept.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel vetuste et sale. A fuir !
Cet hôtel est daté, vetuste. Quasiement ttes les installations sont défraîchis (salle de sport, salle à à manger, Spa) Le petit dejeuner est peu varié et on ne peut plus commun. Très peu de fruit, café degeu, personnels de service fatigués. Concernant la propreté devinez quoi : J'ai attrapé des puces de lits ! Résultats--> des boutons qui grattent pour plusieurs jours. La localisation est l'un des aspects positifs mais attention aux bruits: concert jusqu'à 23h, fête foraine etc. Conclusion : à fuir !!! Pour le prix c'est du VOL !
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
せtせつせつb設備が少し古く、使い勝手が悪い。特にバスルーム。
Stayed 3 nights in Jul 2019
Response from Milena Dragieva on 7 Aug 2019
Dear Guest, We would like to thank you for taking the time to write a review. Your feedback is very important for us and be assured that it will be shared with our team. Apologies that the equipment of the room didn't meet your expectations. We will take your opinion about our product and will work to improve it. Kind regards. Marketing dept.

10/10 Excellent

Odin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Milena Dragieva - Marketing dept. on 6 Aug 2019
Dear Guest, Thank you for the great rating. We are glad that you enjoyed your stay with us. Thank you and hope to see you again! Yours Sincerely