Velká Bukovina Holidays

The location was the best part of the stay (apart from the breakfast); right in the heart of Old Town and walking distance to everything. Our Uber had to drop us off a very short distance away necessitating us to lug our luggage for 40 secs or so. Not a big deal! Removed 1 star because of a check-in snafu. The room given had 2 single beds (for a couple) because the hotel was fully booked and despite we making the reservations 3 months in advance. The room felt like a converted attic with the beds perpendicular to each other. There wasn't enough space to join them or bring them together. The shower was whole another issue with the showerhead so low that anyone above 5ft7in wouldn't be able to use it properly. We stayed for 2 nights but kept feeling the hotel stiffed us on the room with no compensation / the day manager not even bothering to come and talk to us. The breakfast spread was good and sitting in the room facing the Astronomical Clock Tower was a treat in itself. Would have rated this 7/5 given the history of the building, amenities, location if not for the room issue. Expedia Support was on point and worked with me quickly but they also couldn't do anything.

Extremely friendly and very gracious. It was an amazing stay and definitely worth staying if you’re wanting a very nice hotel in the centre. It took about 5/10 minutes to walk form the hotel to all the shops. Definitely recommend.

Amazing Hotel with a amazing Service

Excellent location right on the high street, Christmas Markets outside the door. A few minutes walk from Old Square and Clock. Facilities around and including the hotel were excellent. Would really recommend.

Staff were friendly and helpful, and the room was high standard