Venerato Hotel Guide - Hotels with Pool in Venerato, Heraklion

"Customer service here is absolutely 5 star the staff are amazing! The food here is fabulous even in the buffet. Oceana is exceptional. Mara in the buffet Breakfast and lunch is an absolute diamond The STAND OUT here is absolutely the staff and the food UNTIL you go to the gym and the Yoga Shala ….. just heavenly and a joy to workout / meditate. There are two great pools unfortunately both lacking a bit in ‘atmosphere’ and both very quiet however very relaxing. My suggestion would be to make the pelagos pool more of a music / chilled party vibe and the thalasos pool more relaxed and quiet. Another suggestion for improvement: I’ve never been to a 5 star where I’ve had to leave my restful lounger to line up for a drink. We found this very strange that there was NO bed service (even when tipping) to have had that would be nice. Alcoholic Drinks are not included in the à la carte unless paid for. I did enjoy a few speciality cocktails / wines and we paid additionally. The same for some top shelf including baileys. To have had these included would have been better and we would have been happy to pay more to stay if that was the case. All in all a great and welcome break with excellent service and we would return. "

"Nice room, lots of amenities, helpful staff "

"Breathtaking views. Excellent staff. Great food."

"We were late getting in but the driver remained until we made it. The hotel was a short drive from the airport. We received a nice greeting from the staff. Check in was personalized and speedy. They presented some snacks and beverages were available. We were escorted to our room, which overlooked an Infinity water feature, a beautiful view of the sea and it was CLEAN. Dinner and Breakfast provided a wonderful variety of Greek dishes. A/C was available but the Sea breeze kept us very comfortable thru the night. "

"Rooms very nice and comfortable, breakfast excellent."

"Staff were amazing and Bungalow was close to the Beach.Having different optiona to Dine really makes a difference and the quality of the food was Top Notch.Thank you Agapi Resort"

"Lovely stay. Accommodating our daughters dietary requirements very well. Close to beach. Great restaurants"

"good"

"The staff were amazing. Very nice and kind. The breakfast was good. The beds were a little hard. Really good taverna restaurant nearby with traditional food. Great location to rent a car and walk from the airport to. Easy. Great stay for an airport transition to or from Heraklion. Quiet room despite being next to airport. "