Double or Twin Room, Private Bathroom | Living area
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Reviews of Residenza Al Pozzo

Residenza Al Pozzo
San Polo - Campo San Polo 2125, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 181 reviews" "
Rating 8 - Good. 52 out of 181 reviews" "
Rating 6 - Okay. 22 out of 181 reviews" "
Rating 4 - Poor. 9 out of 181 reviews" "
Rating 2 - Terrible. 4 out of 181 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chiara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rodney

Liked: Cleanliness
Stayed 4 nights in Nov 2023

10/10 Excellent

Matyas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - has a kitchen in where it's really easy to make breakfast. The owner (Caroline) was really amazing and incredibly helpful.
Stayed 3 nights in Nov 2023

6/10 Okay

Jiang

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t shut the doors to your guests
When we arrived at the hotel address, the door was locked; no one was there to let us in. we hadn’t received any mail before arrival. we spent more than an hour with help from strangers to finally reach the owner and she finally asked someone to open the door. There is no air conditioning and no screen on the window. we got bitten by mosquitoes all over. the only redeeming thing about this place was its location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residenza Al Pozzo was a great place to stay. My wife and I loved the amenities, the ease of checkin and checkout, and the great private space we were given throughout our stay. We would go there again and again.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay.
Stayed 2 nights in Sep 2023

6/10 Okay

Thomas, Lakeland

Travelled with family
Liked: Cleanliness, property conditions & facilities
Negatives: The entryway downstairs smelled of dog urine. AC did not work at night. Not a pen or pencil to be found. difficult to find location. Posatives: Large room. Good WiFi. Nice terrace.
Stayed 2 nights in Sep 2023

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. If you are in good shape, you can walk from train station with rolling luggage to the property in 20 minutes time. Host was available by phone right at check in and we were able to get right in. Plenty of hot water for shower and AC worked great. Bed was comfortable. Not a bed and breakfast, so you’ll need to find your own breakfast. Kitchen available for use and has coffee and tea ect. Great stay!
Stayed 2 nights in Sep 2023

8/10 Good

Sean

Stayed 3 nights in Sep 2023

8/10 Good

Fleur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided helpful instructions for check in and out. Place was clean and well kept.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Amenities
We loved staying here!!
Stayed 2 nights in Jul 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Rich

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property certainly did not look as represented in the pictures. Outside rough shape could use paint. Room just ok . Not as pictured. The bathroom needs a complete cleaning including the ceiling lamp. All ledges full of built up dust. I will add that the contact person was very helpful providing information and getting us to property.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in May 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great space, excellent location, responsive host! Wonderful experience!
Stayed 2 nights in May 2023

6/10 Okay

Bruce

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Carolina , the lady that helped us checkin was delightful and very helpful . Unfortunately the property had no hot water which wasnt very pleasant after a full day on the road travelling . Carolina notified us that there would be no hot water and that we could cancel our reservation . It was too late for us to cancel but carolina assured us we would get a refund from expedia . We are hopeing to hear from expedia regarding a full refund .
Stayed 1 night in May 2023

8/10 Good

Stuart, Laguna Woods

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and clean room and bathroom. Kitchen provided as well. Convenient location but had to carry luggage over many bridges - comes with Venice.
Stayed 2 nights in May 2023

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness
The property was quiet with shopping and restaurants close by. The beds were hard and uncomfortable. The property manager micromanaged some. Directions to the airport were somewhat difficult.
Stayed 2 nights in May 2023

6/10 Okay

Dawn

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Venice
It was in a good area. Bed & pillows very hard, flat & uncomfortable.
Stayed 1 night in May 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We throughly enjoyed our stay! It really was perfect for us and the location is brilliant. Can’t wait to return and hopefully stay here again 😍
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value in a quieter area in Venice and still close to everything you want to see.
Stayed 2 nights in Apr 2023

6/10 Okay

Manny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Support from operator to check in was inadequate. Stuck at building entrance for over an hour in rain and windy weather. Operator cannot be reached by phone or WhatsApp. Finally get in after some from inside exited.
Stayed 2 nights in Apr 2023

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 2 day trip
Stayed 2 nights in Mar 2023

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Beth

Stayed 3 nights in Mar 2023

10/10 Excellent

Louana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful, cosy and clean place.
Stayed 3 nights in Feb 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being located in this large square, a close walk to the Rialto nridge area. Our room was very comfortable, room 2 with private bath. Good water pressure and hot water for showering. We never saw any other guests so it seemed like we had the kitchen and dining room to ourselves. We liked coming back for lunch and then out again with new energy to walk, walk, walk.
Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Flora was in touch the day before we arrived and closer to our arrival she kept in touch. We arrived a little later due to getting lost but this did not bother Flora who was sending details and waiting on us. We were checked in and given loads of information regarding sight seeing and restaurants etc. The place was spotlessly clean, smelled lovely and warm as it was cold outside. The room was really nice and to be honest there was not a single thing anyone could find fault with this place. We will be back in the summer.
Stayed 3 nights in Jan 2023

10/10 Excellent

SAYEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, especially given the affordability, and Caroline (property manager) and the other staff really did their best to make the stay enjoyable. The plaza it was located in was quiet but easy walking-distance to key Venice sights.

8/10 Good

Aleksandra

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Everything was ok, but wi-fi was not working throughout the whole stay.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and high standard room for a very reasonable price. The proprietor has been very thoughtful with kitchen equipment, books, tea and coffee etc. A great stay!

10/10 Excellent

Tamara

Stayed 3 nights in Nov 2022

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location
Stayed 2 nights in Oct 2022

4/10 Poor

Antoinette

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The internet was not working at all and I had no hot water one day for a shower.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jean-Sébastien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très propre, situé parfaitement pour pouvoir marcher un peu partout. Cuisine et espace commun très bien tenu. Vraiment une place super!
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Characterful accommodation
Great location, lovely old building, and a hassle free check in. Would stay again.
Stayed 1 night in Sep 2022

10/10 Excellent

Jonathan

Stayed 4 nights in Jun 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for location
Good location in the San Polo district of Venice. Short 15 min walk to rialto bridge, train station, or bus station for transport options. Quieter than touristy areas that was nice. Clean simple place with a very good price for the area. Kitchen was well furnished. Only downside was initial check-in took 30min+ to get someone to let me in, but I believe this was a one-off issue and the host responded via whatsapp quickly. Wi-fi also didn't reach my bedroom so had to use it in the kitchen area.
Stayed 2 nights in Sep 2022

8/10 Good

soumen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The wifi was very poor. It's an apartment
Stayed 2 nights in Aug 2022

10/10 Excellent

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and cosy. Perfect for a few nights in Venice, short walk to the centre.
Stayed 3 nights in Aug 2022

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location!
Stayed 3 nights in Aug 2022

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable apartments located on Campo San Polo! The property manager was amazing, communicating early and often with us to make sure checking in was as smooth as possible. The apartment we stayed in was clean and comfortable, and there was a common area with coffee and tea for us, along with a beautiful porch. It was about a 15 minute walk from the train station to reach the property, and from there it is less than 10 minutes to Rialto and the Grand Canal. Highly recommend for this looking for simple accomodation and a lovely place to rest after a long day of exploring Venice!
Stayed 1 night in Jul 2022
Response from FB on 11 Aug 2022
We are so happy that you enjoyed your stay in our apartment. Happy that you got nice rest in the bedroom ! hope to see you again in Venice ! Thank you very much.

6/10 Okay

Nicholas, Brooklyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
More like a hostel than hotel. No one around. All communication via whatsapp. Ok for the price but nothing special. Given the reviews, others seemed to have enjoyed more. Im glad others had a better experience.
Stayed 2 nights in Jul 2022
Response from FB on 11 Aug 2022
Thank you for you review. Actually we are not an hotel but a small guests house with only 3 bedrooms. Your stay was short so we didn't get the opportunity to really meet you and talk with the coffee with you. Maybe next time...

6/10 Okay

Ong

Liked: Room comfort
Passable if you're in a pinch
Good location, easily accessed on foot, close to many popular attractions and the vaporreto. Bad wifi - perhaps because our room was right at the end of the hallway. Room had a musky smell when we first checked in. Furniture and fittings are generally old. Bathroom didn't have much ventilation, stall could have been cleaner, it had some black stains on the inside. Check-in: had to wait outside the apartment for abt 20-30mins before I was let in by the manager, who was uncontactable when I arrived. Communication was not the clearest but overall friendly.
Stayed 2 nights in Jun 2022

4/10 Poor

Sheilagh

Stayed 4 nights in Jun 2022

8/10 Good

Idalia, Chicago

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, comfortable size room, private bathroom and a kitchen. Felt safe to sit outside during the evenings to people watch or just to get fresh air. Shops are close and a couple of restaurants also close. We enjoyed it.
Stayed 2 nights in May 2022