Standard Apartment, 1 Bedroom (Riva 11 Check-in online) | View from room
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Reviews of Venice Palace Tintoretto

Venice Palace Tintoretto
San Polo 1291, Venice, Italy

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 139 reviews" "
Rating 8 - Good. 50 out of 139 reviews" "
Rating 6 - Okay. 20 out of 139 reviews" "
Rating 4 - Poor. 13 out of 139 reviews" "
Rating 2 - Terrible. 11 out of 139 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Mar 2024
Response from Wonderful Italy Team on 25 Mar 2024
Thank you for your feedback, Christian! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

6/10 Okay

Claudia

Travelled with family
Stayed 2 nights in Dec 2023
Response from Wonderful Italy Team on 16 Jan 2024
Thank you for your feedback, Claudia. We are sorry that you didn't have a satisfying experience with us. If you would like to tell us the reasons for your discontent, we would be happy to investigate.We hope to host you again in our beautiful apartments in order to make you change your mind about our service.See you soon, the Wonderful Italy Team

8/10 Good

Arturo

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Dec 2023
Response from Wonderful Italy Team on 2 Jan 2024
Thank you for your feedback, Arturo! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

2/10 Terrible

Dewi

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Great looking property Canal right outside window Kitchen tired No kettle Some pans dirty Worst thing was bed bugs and bugs crawling in the shower and over dinner table, with video proof too Hosts not helpful at all, Expedia less so Dissappiinted overall with the afters ales service from both parties
Response from Wonderful Italy Team on 2 Jan 2024
Thank you for your feedback, Dewi! We are really happy that you liked the view from our apartment.We are sorry for the inconveniences you experienced. If you reported any of these issues, we would have promptly intervened to solve them.As for the presence of bugs, we had the apartment checked by an expert and, although he did not detect anything, we had a disinfestation done.We are doing our best to improve our service and the general conditions of our apartments, so we hope to host you again in order to make you change your mind about us.See you soon, Wonderful Italy Team

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness
This is an interesting place to read. Overall, we liked it and the frescoed ceilings were impressive. The rooms are large. The beds excellent and the pillows comfortable. The location is secure and safe and not bad unless you demand to be in St., Mark’s Square, which is 15 minutes away. However, they certainly could be more user-friendly. Lacking and desirable would be toilet paper holders, paper towels,dish soap, a coffee maker, a larger TV than the 20 inch TV up there, sharp, sharp, knives, and simple utensils like a spatula to make eggs. My brother-in-law used a credit card on a fork to make the omelettes. I can upload the video if you would like.
Stayed 3 nights in Oct 2023
Response from Wonderful Italy Team on 2 Jan 2024
Thank you for your feedback, Anthony! We are really happy that you enjoyed your stay.We are doing our best to improve our service and the general conditions of our apartments, so we hope to host you again in order to make you change your mind about us.See you soon, Wonderful Italy Team

8/10 Good

quang

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Wonderful Italy Team on 30 Oct 2023
Thank you for your feedback, Quang! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

8/10 Good

PhuongAnh

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Wifi is not that good. Need more than one dish towels.
Stayed 4 nights in Oct 2023
Response from Wonderful Italy Team on 30 Oct 2023
Thank you for your feedback, PhuongAnh! We are really happy that you enjoyed your stay.We are sorry for the inconvenience related to Wi-fi. We are working to solve this problem in order to avoid further discomforts to future guests. We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Lovely apartment, quite large for 2 people, it had all the modern appliances. We loved the location very close to the water taxi, shopping, restaurants, yet very quiet. We highly recommend
Stayed 3 nights in Sep 2023
Response from Wonderful Italy Team on 30 Oct 2023
Thank you for your feedback, Diane! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

2/10 Terrible

Zach

Travelled with family
Stole my Airpods
We stayed here in August and had the HARDEST time finding the location. Google maps didn't connect us, I couldn't get ahold of anyone to help us find it. We wandered around with heavy luggage for over an hour asking anyone we could find. We finally found it. The apartment was fine. But when we left, we had to catch an early train and unfortunately I forgot my purse in the closet. Once I realized my mistake, I contacted them. They confirmed they did find my purse but it took 6 weeks and was a huge headache to get my purse returned to me. Initially they said it wasn't their responsibility to work with DHL on the delivery. (All they had to do was make a call with their location and put my purse in a box). After much begging a pleading and phone calls and messaging from myself and DHL, I finally got my purse back. Missing from my purse was my AirPod pros. They were stolen from my purse. I'm super disappointed and would caution anyone from staying here.
Stayed 2 nights in Aug 2023
Response from reservation office on 29 Sept 2023
Dear guest, we are really sorry for this review. 1. We have sent you the map to follow as in Venice google maps do not work propely and we have said that to you. 2. WE NEVER HAD PROBLEMS WITH THE RETURNInG OF FORGOTTEN OBJECTS BY OUR GUESTS and let me say that sometimes happens that they forgot money and/or objects that are more valued than your airpods and they have been returned to their owner properly. The shipment service is not mentioned in ours, in fact the guests are responsible for the things they leave in the accommodation. We have returned your purse as we had found it. We are not thieves, we professionally do our work. Ps: there is an application that can tell you where you left your airpods. Thank you

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
The apartment was great! Nice amenities and super close to Rialto bridge! The only complaint is that the ac kept temps manageable but didnt really get cold when it was really warm out. It was nice enough to leave the windows open to cool stuff off instead of using the ac but there were so many mosquitoes that we couldnt keep windows open because there werent any screens. Other than that, the apartment was great! Very spacious, nice finishes, stocked with all the dishware we needed. We lovevthe location! Very close to a waterbus stop. Lots of nice eateries!
Stayed 4 nights in Sep 2023
Response from reservation office on 15 Sept 2023
Dear guest thank you for staying with us

10/10 Excellent

nathalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfectly located; close to everything. Great size for our group, quite spacious. The only downside was no coffee machine was provided in kitchen. Would have appreciated a coffee machine, even a Bialetti for stove top would have been great. Otherwise a great place to stay! would recommend
Stayed 3 nights in Sep 2023
Response from reservation office on 15 Sept 2023
Dear guest thank you for staying with us

6/10 Okay

Santa, Manville

Travelled with family
Disliked: Amenities
They did a wonderful job with the pictures when advertising. The Appartment was not as bright and updated as it showed in pictures and the window view was roof tops. Lack of mirrors which became a problem since we were a group of five and one bathroom mirror and a second one was in the closet that we found the second day on our own. Contacted the Appartment manager but they never responded to any of our inquiries, neither did they ever check to make sure our arrival was ok. Luckily the codes to enter the building all worked. AC did not work but we had to deal with it on our own. Square footage was good especially for Venice and location was perfect.
Stayed 2 nights in Aug 2023
Response from reservation office on 19 Sept 2023
Dear guest, the apartment is as shown in the photos on expedia. Ac was working. Thank you

4/10 Poor

Seda, Tujunga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property manager/owner was extremely unhelpful. We had to swap rooms in the middle of our stay because we had to add a few days and they didn’t have the same room available and when we asked if we could just put our luggage in the new room while they cleaned so that we wouldn’t have to Pack our stuff and put it in her unsecured location for five hours her response was “ no, this is not a hotel”. When I asked if there are porters we can use, her response was “ No, this is not a hotel” The Wi-Fi never worked in the 4 days we were staying there. When I told her about it, her response was “ it should be fine”. When I showed her that my check out confirmation stated 11 AM, she said no that’s wrong it’s 10 am, even though I had it in writing in an email. I would not recommend this place.
Stayed 2 nights in Aug 2023
Response from reservation office on 19 Sept 2023
Dear guest, all services we offer and conditions are listed on expedia. Wifi is working properly thank you

4/10 Poor

Seda, Tujunga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was not a problem, the property manager/owner was the problem. She refused to give me an exact address, after an hour of me walking when I called, she said Google maps does not work in Venice, and asked me for my exact location. When I sent her the location and asked her for her exact location her response was you need to walk to a certain plaza and then from there I can give you directions. we had 4 large luggages since we had been traveling for 5 weeks with two little children, and instead of her giving me the exact pinpoint of where the address is, she kept telling me that now I need to walk to another location from where she will then direct me. When I asked her if they were porters we could’ve used her response was “ This is not a hotel” when in fact, there are porters running around all over Venice, carrying peoples suitcases, and all I was asking is if she knew of one we could use. Overall, her responses were so rude and upsetting. I would not recommend this location for the mere fact that if you need anything, you’re not going to get it from her.
Stayed 2 nights in Aug 2023
Response from reservation office on 19 Sept 2023
Dear guest, as we told you google maps do not work properly in venice, so we provide a map to follow to our customers. Inside the map there is also the address of the location. We do not have porter service. Thank you for the review.

2/10 Terrible

Lai In

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We thought we had booked a hotel through Expedia, but the room itself was an apartment being rented out. No reception. All communication was conducted through messaging over our phone. Place was old, and showed significant signs of wear, with mould all over the washroom. We were even told we had to throw out our own garbage. This type of accommodation should never have been offered through Expedia as this was not as advertised. We would not recommend this place to others.
Stayed 4 nights in Aug 2023
Response from reservation office on 16 Aug 2023
Dear guest, thank you for the review. The apartment is as described and shown in the photos on expedia. All conditions are indicated on expedia. Thank you

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
The apartment was amazing and in a cute residential area. It was a 2 bedroom 2 bath renovated apartment that super clean and they even had laundry facilities. Francesca was super helpful with getting us there from the water taxi with perfect directions. Would definitely stay there again.
Stayed 3 nights in Jul 2023
Response from reservation on 16 Aug 2023
Dear guest thank you for staying with us

2/10 Terrible

Dany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not good at all the equipments aren’t working. The company in charge apparently sent their technician the fix for a non working HVAC was a towel on the ground to capture the water… the HVAC didn’t work for the entire stay
Stayed 2 nights in Aug 2023
Response from reservation office on 16 Aug 2023
Dear guest, thank you for the review. The ac is working in the apartment, thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent apartment.
Lovely clean, spacious apartment with lots of facilities, very close to the Grand Canal. Easy access to all of Venice. Would recommend.
Stayed 2 nights in Jul 2023
Response from reservation on 26 Jul 2023
Dear guest thank you for staying with us

4/10 Poor

Liya

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from reservation on 3 Jul 2023
Dear guestit would have been nice for us to understand the reason of your low score

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities, property conditions & facilities
The apartment was modern clean and very nice. The bed was very comfortable and the location was very central
Stayed 2 nights in Jun 2023
Response from reservation on 23 Jun 2023
Dear guest thank you for staying with us

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
First time in Venice, this apartment was near so many things. Nice and quiet throughout the night.
Stayed 3 nights in Jun 2023
Response from reservation office on 19 Jun 2023
Thank you for the review

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family absolutely loved this property. The owners make it very easy to find and they were in constant communication with me before my trip. It is very close to the water taxi stop and only an 8 minute walk to the Grand Canal. The location was perfect. We were very please with our stay and highly recommend this property.
Response from reservation office on 9 Jun 2023
Thank you for the review

6/10 Okay

Aaron

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2023
Response from reservation office on 9 Jun 2023
Thank you for the review. We would have liked to know the reasons for his score. See you next time

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Sufficient but not great.
Great location and basic needs were met. However, my experience with the management was not good. I booked a refundable rate and even before that date of being able to cancel I was contacted and told that since I had not “checked in” and paid the city tax they were going to block my booking. This put an extra stress on the planning of this trip and honestly seemed absurd since it was more than two weeks from my arrival. Also… my request for an early check in was never answered. I would not stay there again.
Stayed 4 nights in May 2023
Response from reservation on 5 Jun 2023
Dear guest this is indicated in the conditions when you bookthank you

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent little apartment in a great central location, comfortable, clean and roomy. I would happily rent it again and recommend it. The one very small thing that made life a little stressful was being given codes to the flat at 3 on the day, it would be nice to get these earlier as turning up in a foreign country entirely relying on a mobile phone signal to gave a roof over your head feels nerve-wracking to me - everyone has experiences where phones have let them down.
Stayed 4 nights in May 2023
Response from reservation on 5 Jun 2023
Dear guest thank you for staying with us

6/10 Okay

Joel

Stayed 2 nights in May 2023
Response from reservation on 5 Jun 2023
Dear guest thank you for staying with us

8/10 Good

Stewart, Brisbane

Travelled with family
Liked: Cleanliness, property conditions & facilities
1st world problem!? Issues wuth connecting tv with wifi, once connected poor wifi connection to tv so unable to watch or stream. Apart from this, no kettle. The good points, great property, location and attention from the management. Very clean , comfortable beds and woukd definitely stay again.
Stayed 2 nights in May 2023
Response from reservation on 5 Jun 2023
Dear guest thank you for staying with us

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Excellent location.
Amazing apartment, very easy to find if using the apartment’s direction. Sofa bed not so comfy, large king bed in the main bedroom. The only downside I would say and it’s a small one! There was no washing up liquid or sponge provided - we liked to clean up as we went rather than use a full dishwasher cycle for just a few cups! Otherwise, absolutely fantastic location, decor, cleanliness and brilliant kitchen amenities
Stayed 2 nights in May 2023
Response from reservation office on 10 May 2023
Dear guest thank you for staying with us

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great apartment in the heart of Venice. Easy to find, comfortable, and convenient to so much. We had a lot of luggage, since Venice was our last stop on a two week trip, but getting there vaporetto and a short walk was easy. Elevator was a definite plus. Be aware during cool season that Italian law does not allow heat above 66f, so we dressed accordingly inside. It was a little cooler than we were used to but great for sleeping. We were disappointed that there was no coffee maker, nor paper towels in the suite. There is a Co-op grocery steps away so we made due with instant coffee :( before we headed out each day. And there is a sewer smell in the bathroom (apt 8) which I chalk up to old plumbing as the bathroom and kitchen are modern. Good shower and plenty of hot water. But spacious, comfortable and had everything else we needed. I was a little nervous about navigating to the airport on public transport with all of our bags, but purchased passes online for water taxis and bus to airport. Was easy, and seem less, even leaving at 6 am. Only wish we had another couple days in Venice— so much to see.
Response from reservation office on 13 Apr 2023
Dear guest thank you for staying with us

10/10 Excellent

claire

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Fantastic location, very comfortable. Easy.
Stayed 3 nights in Mar 2023
Response from reservation office on 13 Apr 2023
Dear guest thank you for staying with us

10/10 Excellent

Dan, Sterling Heights

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from reservation office on 26 Apr 2023
Dear guest thank you for staying with us

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Fantastic location. Very well maintained.
Stayed 2 nights in Feb 2023
Response from reservation office on 6 Mar 2023
Dear guest thank you for staying with us

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, near the Rialto bridge and San Marco. Also near the Coop location for affordable groceries and water. Place had a kitchen and Living room which made it so comfortable for a family of 5.
Response from reservation office on 10 Jan 2023
Dear guest thank you for staying with us !

10/10 Excellent

Mayank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a good place to stay as you are very close to the Rialto bridge (3-4 minutes walk) and can reach San Marco in 10-12 minutes. Like most of the places in Venice, the property doesn't look great from the outside but once you are inside the apartment, it's really very impressive. The management has kept the property in best shape and has everything what you will look for a comfortable stay. It comes with a common area washing machine and dryer which is really useful if you need to wash. Apart from that, this is close to many restaurants and Coop supermarket is just 30 meters away. Overall, good place for a comfortable stay. PS: They have notes across the property on various fines which can be levied if the guests break any rules. Sort of irritating and intrusive to us but I guess there must have been some bad experiences to put them so prominiently ;)
Response from reservation office on 10 Jan 2023
Dear guest thank you for staying with us !

8/10 Good

sam

Travelled with family
Liked: Cleanliness, property conditions & facilities
A very spacious apartment in an excellent location. We enjoyed the comfortable beds and the roof terrace. Our only suggestion for improvement is that the kitchen could be better equipped, there was no kettle, not enough pans, no sharp knives or serving dishes etc. so it would not have been easy to cater for a group - this wasn’t a big issue for us as we were only staying two nights but we’re we staying any longer it would have been frustrating.
Stayed 2 nights in Oct 2022
Response from reservation office on 4 Nov 2022
Dear guest, thank you for the review. The things you have listed are not included in the services we offer, but thank you for the suggestions.

10/10 Excellent

Lucas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My wife, myself and our five children enjoyed the few nights we stayed here very much. The Rialto is very close. Food, shops and vendors are pretty much right outside your door. The beds were very comfortable and we had everything we needed. We will book again in the future.
Stayed 2 nights in Oct 2022
Response from reservation office on 25 Oct 2022
Dear guest thank you for your review

8/10 Good

Shelley

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property but found it difficult to find. After travelling and an early morning start we found that we couldn’t get into the property until 3pm as this is when they release the codes to get into the building, luckily a housekeeper showed where we could leave our luggage and go for a bite to eat until we received the codes.
Stayed 1 night in Sep 2022
Response from reservation office on 14 Oct 2022
Dear guest thank you for your review, hope to see you again !

8/10 Good

Zhihong

Stayed 2 nights in Jul 2022
Response from reservation office on 20 Jul 2022
Dear guest, thank you for your review

4/10 Poor

Brooke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The apartment itself was clean and nice. However, the AC barely worked and it was miserably hot in there. Our wifi also wouldn’t pop up and we couldnt get cellular connection inside. When I reached out to the people about it, they responded very rudely basically accusing us for breaking the AC and insisting the the wifi worked. They eventually gave me the password for a different wifi next door and we just had to suffer in sweat for our stay. Area around the apartment was nice. Lots of restaurants and shops.
Stayed 3 nights in Jun 2022
Response from reservation office on 28 Jun 2022
Dear guest we checked the AC and wi fi immediately after your call and they were both working properly

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Charming and convenient
Our family of five was very pleased with our recent stay at Venice Palace Tintoretto! The property was charming and very conveniently located- only a 2 min walk from the San Silvestre vaporetto station and an easy walk to the Rialto and St. Mark’s Square. The apartment was quite spacious, the beds comfortable, and we definitely appreciated the AC! Our only complaint was there was no coffee maker or kettle, and when we arrived the dishwasher had not been emptied from the last guest. We would definitely recommend this property to anyone planning a stay in Venice!
Stayed 3 nights in Jun 2022
Response from reservation office on 21 Jun 2022
Dear guest thank you for your review

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities
very clear, recently renovated, five minutes away from rialto bridge
Stayed 2 nights in Mar 2022
Response from reservation office on 25 Mar 2022
Dear guest thank you for your review

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities
The property was easy to access from the directions given. It was clean and comfortable. It was centrally located. The WiFi access was good.
Stayed 2 nights in Oct 2021
Response from reservation office on 19 Oct 2021
Dear guest thank you for your review

10/10 Excellent

Heini

Travelled with family
Liked: Cleanliness, room comfort
Very good apartment in the center of Venice
We stayed 2 nights at this apartment. It was in a calm area, walking distance to everything. The host contacted us well in advance with online check in instructions and on the day of arrival we received the door codes, everything went smoothly. Apartment was clean and in good condition, beds were comfortable too! Overall very nice stay.
Stayed 2 nights in Jul 2021
Response from reservation office on 6 Aug 2021
Thank you for your review, we hope to host you again next time

6/10 Okay

Kerry

Disliked: Staff & service, room comfort
Cold & Noisy: kept up all night, every night
The apartment was lovely and modern and had great amenities. However, it was very very cold - we tried putting the heating on but the radiator just leaked all over the floor and the electric heater did nothing to heat the room, blowing cold air. I went to bed wearing 2 hoodies and have come home with a cold. It was also VERY noisy! We were woken up several times by people closing the metal main door. This led to us booking an early flight and going home a day early. I messaged the owners but just got ignored. I wouldn’t recommend staying here.
Stayed 3 nights in Feb 2020
Response from reservation office on 24 Jun 2020
Dear Customer thanks for the review but we wanted to report that during our stay there were no problems reported. In addition, the heating has always worked perfectly

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019
Response from bestveniceapt on 19 Dec 2019
thank you for your review

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
The location of the reception office is extremely inconvenient and hard to find. They charged 60 euro for tourism tax when we checked in, despite Expedia listing it as 30 euro. You have to either pay 8 euro each for a water bus to get from the reception to the apartment itself, or walk half an hour through the maze of streets that you don't know to get there because they do not provide transport between them (they'll charge 8 euro each to transport your luggage for you, but then you still have to walk there). The location of the apartment itself was great. It was massive and had super comfy beds and was beautiful, with heated towel racks in the bathroom even. There was an annoying buzzing sound that was coming from the locked closet in the bathroom that was going on the whole time, but that was likely an electric issue with the hot water heater. The place could have been cleaner. The couch had obviously not been vacuumed in a while. All in all, it was a really nice stay. The reception situation could be FAR improved, and being charged double for the tourism tax definitely put a damper on our stay initially, but the apartment itself was lovely.
Stayed 3 nights in Nov 2019
Response from bestvenice on 12 Dec 2019
Dear guest, thank you for your review! actually all the things you have pointed out are listed in the website and visible before booking, when booking you accept all those conditions, thank you

10/10 Excellent

Christian

Stayed 4 nights in Oct 2019

8/10 Good

Katie

Disliked: Cleanliness
When we arrived we found dirty dishes in the dishwasher. Along with dead bugs smushed on the bathroom walls. The pillows are very flat (paper thin) and not enough of them. There was a cabinet in the middle of the hall way inbetween the bed rooms and NONE of the doors locked not even the bathroom doors.
Stayed 2 nights in Oct 2019
Response from myovatta on 24 Oct 2019
thank you for your review!

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2019
Response from Myovatta on 4 Oct 2019
I am sorry for your review, I wish I could know more about your stay.

2/10 Terrible

Lucia, New York

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the entrance in the building but once you get inside is a nightmare
Stayed 1 night in Aug 2019
Response from myovatta on 26 Sept 2019
I am sorry for your review, I woulk ahve liked to know more about what you did not like it.