Thank you for the amazing review We hope to receive you in another trip in Venice

Thank you very much for your great reviewWe hope to receive you again

Thank you for the beautifull review

Thank you for your beautiful review

Thanks for the review. The furniture was completely renovated in 2016. Normally our guests like our furniture because it is very warm and familiar, not modern and very often cold and impersonal like the hotels. . The pillows are orthopedic (resting the neck is very important for travelers) There are very soft pillows available in the room for those who prefer them

Thank you for the fabulous reviewWe hope to receive you in another trip in Venice!

Thank you.We hope to receive you in another trip in Italy

Thank youWe hope to receive again Villa ai Tigli Staff

Thanks for your wonderful review.It was a pleasure to welcome you with us.We look forward to hosting you again

Thanks for your wonderful review.It was a pleasure to welcome you with us.We look forward to hosting you again

Thanks for the nice reviewI want to point out that the structure and the rooms were renovated only 5 years ago. The furniture was chosen as those typical of our mountains: the Dolomites. The photos in the site are faithful. We do not like sterile rooms like a hotel, ours have a romantic soul that some do not understandThe microwave works great and the refrigerator just turns it on. In 5 minutes it reaches temperature. We keep it off to save energy as you may have noticed in the services in our rooms, we are very attentive to eco-sustainability in our structure.Thanks and I hope to see you soon

Thank you for the great review on the property Regarding information on the shuttle service: We have sent you a welcome info that you have not read There was the whole description of our services Unfortunately, the same evening of your arrival, the motor of the automatic opening of the gate broke, which, with a badge, guests free to enter and play freely. We've always had great reviews for it The next morning, luckily it was already fixed. even if it doesn't often happen to have such efficient workers available The rubble you found was for this reason Making a negative review just for this nonsense fills us with satisfaction Thank you

Thanks for the nice review We look forward to seeing you again as our welcome guest

Thanks for the nice review We look forward to seeing you again as our welcome guest

The shuttle service is subject to charges at any time All the information about the paid shuttle service is written in the welcome message we sent you when you booked, correctly in English, you probably didn't read the message Best regards

thanks for the nice words We look forward to seeing you for a next visit to Venice

thanks for the nice review We look forward to seeing you for a next visit to Venice

Thanks for the great review We look forward to welcoming you again as our welcome guests

Thank you very much We look forward to welcoming you again as our welcome guests

Thanks for your review We look forward to welcoming you again as our welcome guest

I'm sorry you if found the air conditioning temperature not to your liking. It is set at 21 degrees, and normally it is the ideal temperature for our guests, but if this was not enough for you it, it wood be better modify the temperature with the remote control available, or contact the support staff instead of making a negative review As for communication by phone: we found a call at 18:15 and you arrived at 19:15. Maybe if you replied to the many emails we sent you during the month before your arrival, we would all have had less difficulty communicating I hope to receive you on an upcoming visit to Venice Best regards Villa ai Tigli staff

Dear Mr. Frank Thank you fpor the positive feed back! About the pillow: As it is very difficult to please all the customers, we leave the semi-rigid pillows in the bed that usually satisfy most of the guests. There are soft feather pillows, above the coat rack for those who love the softer pillow I hope to be able to receive you on a future visit to Venice

thanks for the review We look forward to seeing you on a future visit to Venice

thanks for the review We look forward to seeing you on a future visit to Venice

Grazie per la sua recensione Sarebbe stato gradito per noi sapere cosa non l'ha soddisfatta per poter migliorare Thanks for your review It would have been pleasant not to know what is not satisfied to be able to improve

thanks for the review We look forward to seeing you on a future visit to Venice

Grazie per la sua recensione Sarebbe stato gradito per noi sapere cosa non l'ha soddisfatta per poter migliorare Thanks for your review It would have been pleasant not to know what is not satisfied to be able to improve

Grazie per la sua recensione Sarebbe stato gradito per noi sapere cosa non l'ha soddisfatta per poter migliorare Thanks for your review It would have been pleasant not to know what is not satisfied to be able to improve

Grazie per la sua recensione Sarebbe stato gradito per noi sapere cosa non l'ha soddisfatta per poter migliorare Thanks for your review It would have been pleasant not to know what is not satisfied to be able to improve

Dear guest Thanks for your review Our structure is not a Hotel with a 24-hour reception, perhaps it is for this reason that except for the time of check-in, you have not met any of our staff during your stay. We are always available at any time if our guests request our presence. This confidentiality is normally appreciated by our guests.

Thank you