Les Deux Alpes Hotel Guide - Venosc Gondola hotels in Les Deux Alpes, France.

"The hotel pool wasn’t working and they only notified me 2 days before arrival. They said it would still work for one of the days if my stay, but it wasn’t true. Since it was a non refundable booking I couldn’t cancel it. When asked to the staff if there was any compensation offered, or at least include us the breakfast or give us a better room they were quite rude, not accommodating at all and didn’t do anything to compensate or try to make our stay more enjoyable. Also the room service was not available all the time. Wouldn’t recommend this hotel to anyone for the price you pay there’s way better places. "

"My wife and I booked our stay through Hotels.com and chose a room at MMV specifically for the advertised mountain views. After a 6-hour drive, we arrived expecting a relaxing and scenic getaway—but were incredibly disappointed. Instead of the mountain view we paid for, we were given what was clearly the worst view in the entire building, facing a wall or some kind of service area. It completely ruined the atmosphere we were hoping for. To make matters worse, the elevators were broken during our stay, and no one from management seemed to care. There was no offer to move us, no apology, and no attempt at compensation. We felt completely ignored. For a brand that markets itself on comfort and quality, this was a huge letdown. We would caution others to double-check what you’re really getting before booking."