Vernet-les-Bains Hotel Guide - Hotels with Pool in Vernet-les-Bains, Occitanie

"Awful. I stayed at Apart-Hôtel Le Pic de l’Ours and had a very frustrating experience. The hotel advertises WiFi, but in reality it only works in a small part of the building. As I was there for work, this made my stay unworkable. I contacted reception to explain I needed to leave early, but received no response. When I finally spoke to someone (reception is rarely staffed), a refund was refused despite the misleading information. The accommodation itself felt tired, with noticeable noise from other rooms — more like student halls of residence than an apartment complex. Overall, not as advertised and not suitable if you need reliable internet."

"We were surprised that the sheets and pillows were provided separately and we had to put them on ourselves. The pillows were low quality and flat. The location is convenient though not walkable to a lift. The pool closes at 19:00 so don’t expect to go after dinner. "

"The staff are excellent, professional kind welcoming. The "

"Slightly older hotel but very clean & comfortable. Staff are amazing, very friendly & helpful. Bar/restaurant is superb and was even open on Sunday night which is so unusual in France. Would definitely stay here again."

"Hotel in dire need of an update. Staff varied from rude to nice."

"Staff accommodated our wishes , the hotel offered very nice dinner (70 euros for two people) , good location "