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Swiss Diamond Hotel & SPA

5.0 star property
Guests can relax by indoor and outdoor pools while enjoying stunning golf links just steps away from their rooms at this lakeside retreat

Choose dates to view prices

Near Monte San Salvatore, the Swiss Diamond Hotel & SPA offers breathtaking views, a rooftop pool, rejuvenating spa treatments, and two on-site restaurants. Travelers praise the delicious meals and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is €320
includes taxes & fees
26 May - 27 May
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About this property

Swiss Diamond Hotel & SPA

  • Luxury hotel near Swissminiatur
  • Located close to Monte San Salvatore and Casinò di Campione, Swiss Diamond Hotel & SPA provides a free breakfast buffet, an adjacent golf course and a poolside bar. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a body wrap, a body scrub or aromatherapy at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a garden.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool
    • Free valet parking, plus self-parking (surcharge)
    • Free train station pick-up, concierge services and 1 meeting room
    • A front desk safe, massage treatment rooms and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 84 rooms boast comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bidets, baths or showers and free toiletries
    • 40-inch flat-screen TVs with satellite channels
    • Childcare services, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 90.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: CHF 20 per day
  • Rollaway bed fee: CHF 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from June to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Swiss Diamond Hotel & SPA have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Swiss Diamond Hotel & SPA?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Swiss Diamond Hotel & SPA on 26 May 2026 start from €320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss Diamond Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Diamond Hotel & SPA?

Valet parking is free at this property.

What time is check-in at Swiss Diamond Hotel & SPA?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Swiss Diamond Hotel & SPA?

Checkout is at noon.

Where is Swiss Diamond Hotel & SPA located?

Situated on a lake, this luxury hotel is 2 mi (3.3 km) from Swissminiatur and 2.8 mi (4.6 km) from Lake Lugano. Monte San Salvatore and Casinò di Campione are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 273 out of 441 reviews
Rating 8 - Good. 118 out of 441 reviews
Rating 6 - Okay. 32 out of 441 reviews
Rating 4 - Poor. 8 out of 441 reviews
Rating 2 - Terrible. 10 out of 441 reviews

Reviews

Verified

10/10 Excellent

Yulia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel right on the lake
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Aryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in a very nice location.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place, with amazing staff and scenery.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 3 nights in May 2024
Verified

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view and nice peoples
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Feniola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow…the service and the view of the lake were breath-taking.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, room comfort

Nice location and friendly service - a bit outdate

Nice location and good service - the hotel is a bit old, but all in all we would come back!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and made us feel relaxed.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Our planned trip to SDH far exceded our expectations on location, staff, service and amenities. Who highly recommend and cannot wait to visit again.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jazza a j a aldabbous

Liked: Staff & service, property conditions & facilities
LAKE VIEW ROOM IS BEAUTIFULLY.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Aras

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small hiccup during check-in regarding the quality of our room, but the staff went above and beyond to ensure we had a pleasant stay. Special thanks to Natalia for her excellent service. Overall, the team made our experience wonderful despite the initial issue. Highly recommended!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

oleg

Disliked: Staff & service, property conditions & facilities
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate service and cuisine! Was very impressed by personnel.
Stayed 1 night in May 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Classic design. Bed was very comfortable and pillows were great. Our shower leaked and they moved us rooms without question. The included breakfast was quite good. The restaurant was spendy, but food was good and amazing view. They do offer a shuttle into Lugano, but it only runs every two hours. The staff were all very mind. Would rate overall experience 4/5
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Aamadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel so much I want to move in! Loved it so much, from the bell men to the waitresses. Everything was perfect!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Benny

Liked: Cleanliness, amenities, property conditions & facilities
Dining
Stayed 1 night in Aug 2025