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"Yes the room was clean"

"This place is 100% beautiful and very safe - the only issue with them is that they don’t have a shuttle service which makes it complicated when you do not have a car. Having shuttle service will make guests like us more comfortable because having a taxi or an uber picking you or dropping you inside the facilities is very tedious due to the extreme entrance and security rules. If the Hotel had a shuttle service in place - then they will have a clearance to come in and out the compound. The other suggestion is that they improve the pool furniture and decor - it looks outdated - the place is gorgeous and definitely has room for improvement. Thanks! Yasna B. Sauls "

"Outstanding place to stay and very convenient. "

"The hotel is nice and new, so it's very clean. Our room was super nice and you cannot beat the view of the lake. The staff was friendly and helpful, and it's within walking distance to downtown which was convenient. The breakfast is good, but the dinner we had was only okay and we felt like it was significantly overpriced. And the pool area is nice but they need some umbrellas for the people that would like a little shade. Also, the lighting in the bathroom of our room was not very good. "

"Comfortable apartment with full kitchen and all required amenities. Spectacular views of the lake and of the buildings hill-side with an outdoor patio. Access is with a code and a key that is in a safety deposit next to the door (also requires a code). Coordination via what’s app was easy with Gisella, who was very attentive and responsive to our needs. 2 bedrooms and a bathroom that are nice and tidy. (Towel and linen change every three days). Also boasts a sofa-bed allowing for up to 5 people to sleep comfortably. Highly recommend!!!"

"Great location. Nice rooms with a view. Clean, great service. Restaurant on first floor very pretty. "

"It is a charmed old hotel with an excellent location "

"A wonderfully polished and upscale hotel with amazing views, picturesque and close to all the activities one could wish for in Patagonia. The Moreno wing is definitely the one to stay at given it is more modern. The gym, the spa and the daily activities were great complements for a fully relaxed yet active vacation in this amazingly beautiful part of Argentina. "

"Good location for good price "