SureStay Hotel by Best Western Vientiane

Property class: 3.5

Choose dates to view prices

Consider a stay at SureStay Hotel by Best Western Vientiane and take advantage of free continental breakfast, a coffee shop/cafe and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is €54
includes taxes & fees
27 Oct - 28 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a desk, and a chair.

Superior Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, River View

A modern hotel room with a large bed, a nightstand, a framed picture on the wall, and a view of the bathroom.

Suite, 1 King Bed, Balcony, River View

  • River view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

A hotel room with two beds, a desk, and a chair.

Superior Room, 2 Single Beds, Non Smoking, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Balcony, River View

A modern hotel room with a large bed, a glass shower enclosure, a bedside table with a lamp, and a nightstand with a phone.

Executive Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Chanthabuly, a neighbourhood in Vientiane, is home to SureStay Hotel by Best Western Vientiane. Mekong Riverside Park and Lao National Ethnic Culture Park reflect the area's natural beauty and area attractions include Lao National Culture Hall and VS Fishing Park. Visit our Vientiane travel guide
Map
101 Chao Anou Road, Vientiane, 85621

What's nearby

  • A river with a mountain and houses along the shore.
    Mekong Riverside Park
    5 min walk - 0.5 km
  • Vientiane Night Market
    5 min walk - 0.5 km
  • Ban Anou Night Market
    7 min walk - 0.6 km
  • Lao National Museum
    8 min walk - 0.8 km
  • Laos National Stadium
    14 min walk - 1.2 km

Getting around

  • Nong Khai Na Tha Station
    31 min drive
  • Vientiane (VTE-Wattay Intl.)
    11 min drive

Restaurants

  • 3 Euy Nong Restaurant
    1 min walk
  • The Block
    2 min walk
  • Rin
    5 min walk
  • Common Grounds Cafe
    1 min walk
  • Le Vendôme
    2 min walk

About this property

SureStay Hotel by Best Western Vientiane

  • Hotel located in Chanthabuly
  • Consider a stay at SureStay Hotel by Best Western Vientiane and take advantage of free continental breakfast, a coffee shop/cafe and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking and valet parking
    • Express check-out, concierge services and a porter/bellboy
    • Multilingual staff, a 24-hour front desk and tour/ticket information
  • Room features
  • All 68 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and minibars.
  • More amenities include:
    • Free toiletries and hairdryers
    • 32-inch Smart TVs with satellite channels
    • Daily housekeeping, desks and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 320 reviews
The price is €34
includes taxes & fees
28 Oct - 29 Oct
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Frequently asked questions

Is SureStay Hotel by Best Western Vientiane pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at SureStay Hotel by Best Western Vientiane?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Vientiane on 27 Oct 2026 start from €54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Vientiane?

Self-parking and valet parking are free at this property.

What time is check-in at SureStay Hotel by Best Western Vientiane?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Vientiane?

Checkout is at noon.

Where is SureStay Hotel by Best Western Vientiane located?

Located in Chanthabuly, this hotel is within a 10-minute walk of Wat Ong Teu, Vientiane Night Market and Mekong Riverside Park. Lao National Culture Hall and Lao National History Museum are also within 10 minutes.

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Reviews

SureStay Hotel by Best Western Vientiane Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 36 out of 63 reviews
Rating 8 - Good. 19 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location, staff service and cleanliness are very good plus good selection of dishes for breakfast.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was excellent! Staff were very helpful and friendly. Will book again in the future! Thanks SureStay!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
New rooms with clean and modern designs. Great amenities with good gym in the next building. Staff was very sweet.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very good value stay at a great location. Will stay here again.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice location.
Stayed 12 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a wonderful stay for my fiancée and her parents to stay in. It is close to night market where I enjoy shopping with my family. I would love to stay at this hotel again.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in the downtown tourist area, very close to the night market and many other dining options. Rooftop bar is quite nice
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in the heart of Vientiane

This is a very good hotel - clean, and excellently located right in the heart of the Vientiane. The rooms are spacious and very comfortable, perfect for relaxing after a day of exploring the city. Be sure to visit the rooftop bar for a pleasant experience with beautiful views of Vientiane.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property has an excellent sky rooftop bar and restaurant. I enjoyed a number of evenings watching the sun go down. The staff were warm and engaging. Most enjoyable stay
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is flawless! Everything exceeded my expectations, from cleanliness and service to location. I'm truly grateful for the comfortable and delightful stay this hotel provided.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. Great location and great views from our balcony. The staff are all amazing, everyone was so friendly and attentive. Our Deluxe room had everything we needed and more. Very well managed and cared for hotel, might be one of the best in Vientiane. Wonderful!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 weeks, and overall experience had been exceptional. The room was clean, and there was a variety of breakfast options. The staff were courteous, friendly, and accommodating to our requests. I highly recommend this hotel as it’s a quick walk to the Night Market and a few blocks from the Night Food Market.
Stayed 17 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services and amenities. Locatec in the heart of the city. Walking distance to almost everything
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel from which you can walk to the river and the night market. Many temples and monuments close by too. Breakfast was good. There is a roof top bar which will be noisy if you get a room on the 9th floor ( roof top is on 10th). When they close, they move the furniture around...
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like rollercoaster rides, you’ll love their shower. One minute it gives you burning hot water then it turns to solid cold shower. It happens every few min. Inside the shower was rusty and mouldy. Front desk ladies and the lady manager need to learn hospitality attitude and services from their serving staff. Servers from bartenders and breakfast people were very nice except those rude cold ladies at front, especially the middle aged manager. When I asked for a late check out, one lady wanted to charge me. I then asked another gentleman later again who allowed me to stay a little longer.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location is great. Great staffs and very clean.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,great location and very clean.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would recommend.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Amenities
Close to river
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness
The hotel needs upgrading. The room service food was terrible.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Check in was stressful s the young man could not find my reservation for over 5 minutes. It seemed that he did not quite know how to read English.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Rude and ugly staff attitude… as African American can feel subtle discrimination from manager and front desk. Please avoid
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stingy

It served its purpose and the heart of Vientiane. Don’t drink the water. Don’t add ice to your drink! Of the three days I was there, I was sick 1 1/2. I kept asking them for toilet paper and they bring me one roll at a time. With vomiting and explosive diarrhea it was just annoying to have to call them every few hours for toilet paper. I told them I was sick. They had a restaurant at the bar, but not one really for lunch. But they also didn’t offer room service. I had to convince them to bring me my food to me. It stated there was a minibar, but there was no minibar. These are all minor issues. The room was fabulous.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in, front desk lady requires CASH deposit of 30USD. When I only had 20 dollar bills, she just kept 40 because she didn’t want to give me a change. She then asked me some questions that made me assume this hotel is often used for “funny” business with some unwanted overnight guests. Of course someone like me with a US passport, a solo female Traveller who is obviously married, who looks more Asian than American couldn’t possibly be booking an “executive”room all to herself. Good start. AC worked like a champ. Sloppy housekeeping. Breakfast had limited selections but they will make eggs if you ask. Bar upstairs is very nice but can get loud. I would not stay in their suite which is on the same level as their popular bar (I made that mistake in my previous trip in a similar hotel setting). When I first saw the tv listing inside the remote box (shown) was very nice except the info was incorrect. To me, their view of “service” is “what can we get away with” rather than “how can we better serve our customers.”
Stayed 4 nights in Dec 2024