Bansko Hotel Guide - Vihren hotels in Bansko, Bulgaria.

"Excellent classic hotel in great location . The hotel is older but maintained very well and the common areas - lobby , restaurants, and pools and spa are fantastic. I am Bulgarian and loved to see Philippine and Indonesian workers at the restaurants - very high level of customer service . That alone made made the trip at the hotel incredible. Highly recommend"

"Clean rooms and spa, Friendly staff."

"The staff really looked after me. I very much enjoyed my stay here - it was very peaceful :)"

"Alles was perfect "

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"Amazing facilities, friendly staff, great value."

"Clean room, friendly staff, amazing views"

"Great location, close to gondola station, bars restaurants, supermarkets etc but nice quiet area and no disturbance."

"Helpful staff, "

"friendly and helpful staff, good location "

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Was very relaxing and central location to the everything. A lot of amenities and in walking distance."

"Amazing hotel and very clean "

"Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend "

"Clean, confortable, good breakfast, nice outdoor pool. Inside pool and spa area not very atractive. "

"Highly recommended for family and single travels."

"Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. "

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"The room was big enough for 3 people and very clean and had everything we needed for our stay. And the location was excellent, in walking distance of great restaurants and the gondola. The staff were wonderful, so friendly and helpful."

" Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars "