Vilalba Sasserra Hotels

"Clean room, view of ocean, staff is so friendly and the breakfast is amazing. "

"Clean Room, very nice staffs did not use shuttle , was not aware of the service but general very good experience"

"Yes"

"It's 30 minutes outside of Barcelona and it's totally worth it ! The hotel is very nice with modern fixtures, but the best part of this hotel isn't the physical building, it's the employees ! When we arrived, the two girls at the front desk were AWESOME. and actually all of the employees were great & helped us with all of our requests. One thing you must understand, which I explained a few times to those traveling with me, don't judge a hotel by what you're used to in your country. At home all hotels have a mini fridge & microwave in the room, plus an ice machine somewhere in the hotel. I made sure our room had a/c before I booked it but I learned that having an a/c and being able to use it, are two different things. Let me explain. Even when it says that a room has a/c, it's not like in the USA where you control the room temperature. Our rooms weren't as cold as we wanted them and a quick call to the front desk revealed why. They have an a/c system but the hotel will only turn on the cold part in summer. So when we arrived on a warm week in almost Spring, the heater worked but the a/c cooling was turned off, so we had to open a window at night to cool down our room and it would stay cool (not cold) during the day because they have big strong windows that seal airtight as a ship. We'll be going back soon to say hi again, but we'll come in full summer so we can use the a/c correctly LOL. "

"The staff were very helpful and even helped me with my pronouncing of the local language. It made conversing with them fun."

"There is not AC only heating we could not sleep properly for the 3 nights You should review the description to avoid this situation Aside of this we have roaches in th bathroom i can provide picture if need it "

"This is so far from the city centre and even public transport is too late in area and regarding hotel is so small and not good service i try to talk with manager but the every time receptionist told me to my manager is not available this time i told regarding improving service or give me a good room but know response. so this is very poor service and area and hotel if i am happy to got my refund thanks"

"Clean rooms, perfect location for a local Taekwondo competition for us. Good public transport links."

"Don’t stay here! If you care about your rest just put 40-50 more Euros and book a better place. Stayed here 2 nights didn’t had any sleep at all. Walls are like made out of paper. You hear everything, last night me & my wife were hearing people having s*x upstairs. All the conversations on the corridor , people closing their doors. As I said if you want to sleep find a better place. I woke up at 8 am both days due to the noise on corridors. Next up the cleanliness of the room. My wife found black long hair inside of the shower walls + next to the sink. Toilet bowl runs dirty even you don’t flush, stinks. Bedding was dirty, there are broken marks on the walls & furniture. So The list keeps going."