Villa de Reyes Hotels

"Buena TENCION y limpieza "

"Everything was great and staff were super nice"

"The desk clerk would not check us in until 3 pm even though it was 2pm. We explained we are old people and very tired. He wou;d not check us in until 3. The room was very cold. We tried the remote for the minisplit but nothing happened. The phone did not work so we had to go down to the front desk to get instructions. The hotel proper has no heat so the breakfast room was very cold including the food. We have stayd there before and were treated much better. The first desk clerk should not be working there. He does not know how to treat people"

"Friendly environment "

"Everything was good "

"Great staff and great people in the lobby "

"Overall the property was nice and clean. This hotel is in a safe quiet area of SLP that isn’t terribly far from the city plaza’s via ride share. Breakfast isn’t that great, but there’s plenty of options to ensure you have a mostly satisfying meal. Their evening social hour is really nice with snacks and drinks. Our main “complaint” during our stay was the construction going on next door that involved jack hammering at 7am right outside our window…but that isn’t something that the hotel really has any control over."

"No air conditioning in a part of the world that gets very hot!"