Villa Hermosa Holidays

Everything about this adults only hidden gem is magnificent. The staff. The food. The go out of their way to make everything better.

This property was likely very beautiful many years ago when it first opened and the highlight photos were taken but it has clearly been neglected for some time. Neither the rooms nor the property were as clean and sufficiently stocked with necessities as I would expect. The beds were not comfortable, WiFi was spotty, and linens seemed old and lacking freshness. The only upsides were the ac worked well and the few staff members we encountered tried to be helpful. If you do still decide to stay here and you want to order food for children, do not order the pizza. You will be disappointed. Other food options were okay. Thankfully, we only stayed one night. My family and I were very disappointed so I want to make sure future Expedia users know what they’re getting into. Expedia should require property hosts to post photos within the last year or two.

Good

The Resort was overall nice. The location of the Resort was very rundown. My sister and I stayed 1 night here due to a flight issues. The front desk staff was very unorganized and all over the place when checking in however the gentlemen who assisted us with our luggage was awesome and very professional. The room was nice and big however we did not have any wash cloths. I asked a housekeeper who was down the hall for some and she said she would bring some after she finished cleaning the room she was in but we never got any. We called the front desk and requested some and was told we had to put in an order for some. Long story short we never received any washcloths. The Resort has frequent power outages but the outages are less than 5 mins long. The Resort only had 3 restaurants and food was just ok. There was a restaurant/bar which we thought was attached to the Resort but it apparently was apart of the Resort beside us therefore we had to pay.