6/10 Okay
Nikolaus
Travelled with partner
18 Oct 2023
Liked: Property conditions & facilities
Disliked: Staff & service
We were on a big road trip and had lots of driving. That made it difficult to know our exact arrival time and also we would mostly arrive late because we had a long stretch of drive in the evening.
One of the major reasons we booked Villa Princi was that it clearly stated 24h check-in and 24h front-desk. Sadly this is not true. It’s a B&B after all.
The same afternoon we realized we did not get any checkin information. Then it was very hard to reach anyway which caused some stress for us and thoughts of “What if we arrive and nobody is there? We can’t get it? Do we need to sleep in the car”?
We eventually reached Francesca and she was very nice. I give her the benefit of the doubt because she was traveling and coming back home the same day as us at midnight. So I am still giving a good review. But I suggest to update the 24h front desk accordingly.
Apart from this, the Villa is very nice and we are sad we couldn’t spend more time. Staff (and Francesca) ended up being very nice and helpful. The breakfast was very good. And parking was very easy too. There are enough spots in the driveway.
Nikolaus
Stayed 1 night in Oct 2023