Villanueva de Bogas Hotels

"The staff was friendly, but we did not have a five star (Google) or 9.6 (Expedia) experience. Check in began at 1230 according to the website but we were not set to arrive till 330. I received a message that there would not be anyone to check us in from 230 to 430 - I was told it was “rest time” for their staff. I messaged back the time we were planning on arriving (we had driven five hours that day) and was told no one would be there but we could wait on them. We adjusted our schedule and it was fine. We get checked into our room and my wife comes out of the bathroom and said, “someone has been smoking in there”. Not sure if they had a policy or not but did not want to be blamed for smoking and so I told the front desk. They moved us to the room next door - that was nice. Then the 15” tv remote would not work. They brought us another one - that was nice. I initially found the property through a Google search. It is listed as a “5 Star Property”. It is not! It is a nice hotel that we personally had a few small things happen that although they were quick to address, limit what we can "

"Excellent place to enjoy the city"

"The staff were wonderful. They couldn’t be more helpful and courteous."

"This was a very nice boutique hotel. The staff was friendly and helpful with a dinner recommendation. The breakfast was basic but very good. Although the pool looked open the water in it was not clean and/or clear. "

"Check in and locationn"

"I was hoping the hotel to be on the little town Plaza Mayor, I hoped they described their location more cleared"

"The most incredible yet understated hoyel we have stayed at in a long time. Charming, WOW factor hotel, with the most lovely staff. Truly a gem, at which I so very much wish we could have spent more time. "