Villanueva de los Castillejos Holidays

Excellent staff. Great location. Short walk to sandy beach. Only negative is that it was a little remote from town.

It was our second year in a row visiting this hotel - 2 adults and a 4 year old. We were very lucky to be upgraded to a one bedroom apartment on the top floor with lovely sea views. The staff are very friendly and helpful, especially with children. The hotel is in a lovely quiet safe area but just a short taxi ride to the busy marina. The new fountains were a lovely addition. The hotel is very clean. The rooms a little bit dated but it didn't bother us, once they were clean.

After our five day stay, I am happy to share my experience because I see lots of value at this property. PRAISE ! Large rooms, roomy balconies ! Huge pool with tall palms ! Great location : beach and city center are 10 minutes walk away ! Best breakfast of the four hotels we stayed at while in Portugal ! Claudio gave us a tour upon our arrival; we felt very welcome. ! Romulus our breakfast waiter greeted us with a hearty "good morning!" every day. ! Also awesome were: The breakfast service manager and the chef whose sunny side up eggs were beautiful to see before they were found to be hot and delicious! Sounds like a great place right? Please read on... DISBELIEF ? Why wasn't there a real hairdryer in my bathroom? ? You want me to pay extra to use the safe in my room?! ? This one upset me because I didn't feel trusted: I had to walk to the front desk and leave a €20 deposit in order to have two towels to use at the pool! POTENTIAL This place has great potential but it feels like it's run by an accountant. Hang the accountant! Instead, hang a tapestry or two. Focus on finding the flourishes that surprise and endear patrons to your brand. All the best!

The lady reception is so lovely i really dont remember her name she has red hair she is one in a million so our the other reception staff they go above and beyond 2 nights i stayed but will be back Thank you for everything