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Reviews of Amberton Cathedral Square Hotel Vilnius

4 out of 5
Amberton Cathedral Square Hotel Vilnius
Stuokos-Guceviciaus Str. 1, Vilnius

Reviews

8.2

Very good

Rating 10 - Excellent. 323 out of 941 reviews" "
Rating 8 - Good. 414 out of 941 reviews" "
Rating 6 - Okay. 127 out of 941 reviews" "
Rating 4 - Poor. 38 out of 941 reviews" "
Rating 2 - Terrible. 39 out of 941 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

KONSTANTINOS

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
In general nothing i can say about the room. It was descent and if you think the price and the location it s fine. Just the hotel cannot be considered as a 4 star property without having proper staff and reception. We arrived at night and we had never received the self check in instructions as it was supposed to be. So we had to try to call the central call center at 3 am waiting outside of the hotel with a 5 month baby. After some time they told us on this line that we couldn t receive the instructions cause the government tax was not paid.although we already pre paid the whole night rate on expedia. Also very cheap amenities for 4 star
Stayed 1 night in May 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and clean
Stayed 2 nights in Apr 2024

4/10 Poor

Stanislau

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn’t send check in instructions till 10pm. There is no one at the front desk after 6pm, so you are out of luck if you arrive at a later time. To get to your room one has to navigate a maze of passages through the building. Room windows face a hallway. It’s quiet but feels stuffy. No AC. Room was clean with a decent bed. Wouldn’t stay here if it’s more than just one night.
Stayed 1 night in Apr 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Barys, Reseda

Stayed 2 nights in Apr 2024

6/10 Okay

Tony

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Karolina

Stayed 3 nights in Dec 2023

10/10 Excellent

MR RILWAN O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and sure, i will come back again
My stay was overnight but the service personnel in the reception was great. Over all stay was amazing.
Stayed 1 night in Jan 2024

2/10 Terrible

Karolina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ne kambarys, o šuns būda. Buvo bandyta susisiekti su administratore, kad gautume kambarį su gražesniu vaizdu, tai gavome kambarį be lango. :) išsiregistravimo metu adminė nesugebėjo nei atsistot nei pasisveikinti. Mokėjimų grynais taip pat nepriima. Absurdas, o ne 4* viešbutis.
Stayed 1 night in Jan 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

sonata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Vida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed the stay as I knew it will be very convenient in terms of location, shopping, dinning and transport links. The only thing I was not fan of was the initial email in which I was told that access code will be sent to me on the day of my stay by 2pm. It would be less confusing if the guests were informed they will need to pay city tax at the hotel before the access code is released. The staff on the other hand was very helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ieva

Liked: Staff & service, room comfort
Lovely stay
Difficulties getting an access code. Large comfortable bed , nice hot shower, carpet abit scruffy in areas, wallpaper peeling off in some places. Good view from the window to the cathedral square.
Stayed 1 night in Dec 2023

6/10 Okay

Edmondas

Needs more cleaning.
Stayed 1 night in Nov 2023

4/10 Poor

Bruce Paul

Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Terrance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jasmeen

Stayed 2 nights in Jul 2023

8/10 Good

Nabih

Liked: Cleanliness, amenities
Good overall
Stayed 3 nights in Oct 2023

8/10 Good

Crissta

Stayed 3 nights in Sep 2023

8/10 Good

victor

Stayed 1 night in Sep 2023

8/10 Good

Paulius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Terrel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No active reception desk.
Stayed 1 night in Sep 2023

4/10 Poor

Orraymiosiris Hermes

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not clean. Bathroom was really disgusting, the nightstand dusty and there was a brown stain on the bed comforter. The toillet with was stained and the shower covered with mold. As a cherry on the cake, the elevator was out of service. The only advantage of this hotel is its location. You need to be aware that there's no staff at nights, so the service is going to be by phone.
Stayed 1 night in Sep 2023

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good Hotel, near to the city center
Stayed 2 nights in Aug 2023

2/10 Terrible

Simon

Business traveller
Disliked: Staff & service, room comfort
Two star - check-in nightmare
A two star hotel at best. Laberinth of corridors, concerning fire safety and the check-in is a nightmare. Honestly, you deserve better. I moved hotels after two nights.
Stayed 2 nights in Aug 2023

4/10 Poor

Milda

Travelled with partner
Disliked: Staff & service
There is no reception and self check in did not go smooth - I was not provided instructions for it, had to make long phone calls in order to get the email with the codes and room number. After we got into our room, it was not what we ordered (ordered a double bed - got two single beds), then again had to call customer service and I was told that they actually do not have anymore free rooms so the change of the room was not possible. The breakfast quality was very average.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Juozas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking elevator- killer.
Stayed 1 night in Aug 2023

2/10 Terrible

DEEPAK

Stayed 1 night in Apr 2023

6/10 Okay

PETER

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Mantas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Nights in Vilnius
Comfortable and economical place to stay with convenient location with regards to Old Town.
Stayed 3 nights in Jun 2023

8/10 Good

Giedrius

Stayed 1 night in Jun 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

Raivo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Concept only half way though through.
Stayed 1 night in Apr 2023

6/10 Okay

Radoslaw

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Francisek

Disliked: Staff & service, room comfort
Quite a few issues to address
It was fairly difficult to sort out the booking from the very beginning. Their checkout didn’t want to accept any of my UK cards(had to pay via bank transfer). There is no reception and you have to email or call in order to find out anything. The noise level at night was a bit of a problem. Definitely not a good place if you are a light sleeper. Location is great.
Stayed 3 nights in Feb 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, atmosphere, staff.
Stayed 2 nights in Feb 2023

8/10 Good

Ju Hieu Trung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Tetyana

Stayed 1 night in Oct 2022

2/10 Terrible

SCHWANE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM LOOKS NOTHING LIKE THE PICTURE AND I PAID 92€ A NIGHT. The hotel doesn’t have reception, check in is all they WhatsApp. When I got to the room and requested on WhatsApp to be moved to the room I booked, they just straight up ignored me. The room was old and dated, and there was a used towel in the bathroom. I felt cheated. DO NOT BOOK HERE.
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room is good but no reception and too hot room
Room was really small under the roof, it was really difficult to find a way to room. Also I didn’t saw when I booked that there is no reception in a hotel and you get a code and room number by email. And the horrible thing was that in my room air condition didn’t work and at night it was not possible to sleep, because weather was really hot outside and under the roof you really feel it.
Stayed 1 night in Aug 2022

2/10 Terrible

Kristina

Stayed 2 nights in Aug 2022

6/10 Okay

Rebekah

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Good location, no front desk reception.
I didn't read the small print when booking and didn't realize they didn't have a front desk. I wanted to add additional nights without checking out of the room I had booked but ended up booking a room at a hotel across the street. The breakfast is okay and it is in a great location. The walls are thin though and if you are next to a noisy family like we were you may find it hard to sleep, children were running around and screaming well after 1:45 in the morning. This property has potential to be a great place to stay if it was adequately staffed and refurbished some.
Stayed 2 nights in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is very nice and in a great location. Enjoyed the food. Had a couple questions but without a staffed front desk there was noway to ask someone which was very frustrating!
Stayed 2 nights in Jul 2022
Response from Reception on 29 Jul 2022
Dear Peter, Your feedback is really important to us! Thank you for sharing your experience during the stay at Amberton hotel in Vilnius and hope to see you again :)

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Reception on 20 Jul 2022
Dear Andrew, Your feedback is really important to us! Thank you for sharing your experience during the stay at Amberton hotel in Vilnius and hope to see you again :)

6/10 Okay

Mickey

Business traveller
Stayed 3 nights in Jul 2022
Response from Reception on 20 Jul 2022
Dear Mickey, Please, accept our apologize that the hotel did not fully match your expectation. We will do our best to fullfill it next time!

2/10 Terrible

Viktor

Stayed 3 nights in Jun 2022

10/10 Excellent

Kanish

Stayed 1 night in May 2022

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
The virtual reception idea needs some extra thought, something like a check-in/virtual receptionist machine in the lobby at the very least.
Stayed 1 night in May 2022
Response from M on 20 Jun 2022
Dear Michael, thank you for your advice! It helps us to provide a better quality of services. Hope to see you again at Amberton hotel in Vilnius.