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Reviews of Castillo Medieval

3.5 out of 5
Castillo Medieval
San José Poniente 201, Vina del Mar

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique. Fun
Stayed 2 nights in Dec 2018

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique hotel
Loved the theme and design of the hotel, unique. Very friendly staff in medieval costumes. Only breakfast could be nicer.
Stayed 4 nights in May 2018
Response from General Manager on 22 May 2018
Thanks for your visit. We are waiting for you back in Valparaíso !. Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Hotel
We loved staying here because it was unique and different. The staff was very friendly and helpful. The overall experience was great. If you are looking for a different type of hotel we highly recommend this place.
Stayed 1 night in Aug 2017

10/10 Excellent

Christian, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel to travel to the past
It has comfortable rooms, a great aesthetic and a very friendly staff. They have costumes of the medieval age that one can try to take pictures and have a pleasant time.

8/10 Good

james, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good fun.
This hotel was fun. It is well kept with great decorations and the staff is very good. The front desk clerks all spoke good English and were very friendly.

8/10 Good

ALAN, houston

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
castillo
A somewhat different concept for this hotel. The room was small, dark, with a very small shower and basic amenities. The bed was hard but after all, there were no shackles on the walls so it was not the dungeon. Breakfast was outside but fortunately it was not cold or raining.

10/10 Excellent

Bret, Sarasota, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a great theme
We really enjoyed our stay here. The hotel is brand new with plenty of antique furniture in good condition. Breakfast was freshly made and served by someone each day. The staff was very accommodating and friendly and did much to make our stay comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelencia!!
Hermoso lugar, excelente el servicio y la atención... Todsnuna experiencia!!
Stayed 4 nights in Feb 2019

10/10 Excellent

Isabel Briones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenísima atención.
Stayed 1 night in Sep 2018
Response from Danilo Hernández on 26 Oct 2018
Estimada Sra. Isabel. Nos complace enormemente que nuestra atención haya sido de su agrado. Agradecemos sus comentarios y esperamos tenerla nuevamente como huésped en nuestro castillo. Atentamente.

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

VITOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível!
Ambiente incrível!! A equipe do hotel está de parabéns!
Stayed 3 nights in Jan 2018

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy satisfecho con el hospedaje
Excelentes instalaciones y servicio. El único inconveniente es que no hay rampas para subir el equipaje a las habitaciones.
Stayed 1 night in Dec 2017

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar especial
Una experiencia distinta.personal acogedor ambientación increíble.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesante Propuesta
Ambientación y escenificación acorde y simpática con la ambientación medieval del hotel. Un servicio acogedor y destacable del personal para hacernos sentir agradados, con muy buenos datos referenciales para pasar un excelente fin de semana.
Stayed 1 night in Nov 2017

8/10 Good

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA VERDADE, VOCÊ NÃO FICA HOSPEDADO NUM CASTELO
hotel é bonito, confortável, pessoa, l atencioso, porém você não fica hospedado no castelo (que é muito bonito, frise-se), e sim num prédio anexo; portanto, a propaganda é meio enganosa, pois você apenas pode visitar as áreas comuns do castelo (sala de estar, jantar, torre), mas não se hospedar, pois não há quartos lá. outro porém é o café da manhã, bem fraco.
Stayed 1 night in Oct 2017

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiance médiévale
Super décor médiéval accueil super sympa on peut visiter l'hôtel le propriétaire est habillé avec un costume de l'époque le petit déjeuner est sympa on se gare dans la rue et la voiture est surveillée 24/24.Calme chambre super propre .... je recommande
Stayed 1 night in Sep 2017

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo pase genial
Excelente...
Stayed 1 night in Jul 2017

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Muy lindo, personal muy amable
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Um dia no Castelo
A equipe do Hotel foi muito atenciosa, mas fica a dever no que diz respeito a serviços. Apenas para se hospedar, o café da manhã poderia ser mais farto, não possui estacionamento, Mas por se tratar de um castelo medieval, foi muito bacana.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

natrimonio 63 e, d

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.alejado .terribles escalinatas de acceso no aptas
Perdimos la reserva. Imposible x escalinatas. Debe prevenirse esto a los pasajeros

6/10 Okay

Maria Jose

Disliked: Room comfort
Buena onda la gente
Muy buena onda Janerte!!!

10/10 Excellent

Ana Cecilia Siqueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Encantador
O Hotel é encantador. Sua decoração peculiar te transporta para um perfeito Castelo Medieval. O serviço é muito atencioso. Só sento falta de frigobar no quarto. Lindo Hotel.

10/10 Excellent

Jorge, Grass Valley CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visite un Castillo casi de verdad
Muy agradable nuevo hotel en Viña del Mar con una temática interesante, os niños gozaron y nosotros también

8/10 Good

Raul Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CARLOS, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Medieval, un ambiente distinto
Hotel nuevo, impecable, muy atento todo el personal. El único inconveniente es la falta de estacionamiento