Valle de Guadalupe Hotel Guide - Vinas de Garza hotels in Valle de Guadalupe, Mexico.

"Privaci"

"We liked the hotel very much indeed. It’s got a great location up on the hill, and the staff were incredibly friendly. My one complaint is that the wine fridge in the room was the wrong temperature. It was much too warm for white wine, but then it also chilled the red wine so that then ended up being at the wrong temperature! Related to this, the larger mini fridge in the room was also much too hot, it hardly chilled the soft drinks. So all in all, it was difficult to get a glass of cold white wine in the room! Anyway, not a big deal and overall I really liked the hotel, and the staff for especially friendly and hospitable. We absolutely love the valle de Guadalupe and thoroughly recommend it. We also much enjoyed Bruma, which we stayed at a couple of nights before, I would check that one out as well if you can."

"This is a beautiful place! You get attentive staff, great restaurant and spa, great wines and scenery. We stayed and a loft and loved the layout and specially the tub. We ordered room service and it was quick and great food. About the restaurant, they have outstanding service and the food is very healthy and tasty. I have a gluten allergy and was able to pick several items and they were able to accommodate with some of the dishes too. They also have live music but I'm not sure if it's only on weekends. The spa is small, but the massages and facial were very good. The pool has a nice view of the valley and the vive is peaceful. Overall, this place hits all the spots for a pleasant, romantic peaceful experience."

"Everything was great, staff members are really nice and courteous. Denisse at the front desk is a very customer service oriented person."

"All was very good. Nice experience. Issue was with Netflix on one of the nights but we were not using it since we were just enjoying everything else. Looking forward to my next stay."

"Good location and accommodations. Needs some updates but overall good experience! "

"Nice place to stay very beautiful scenery. Super quite at night. Loved it we would stay there again."

"1. The access to the gated community property requires a key to a gate lock. 2. There is a secondary access gate at the property, but the remote control is inside the unit, unbelievable. So wait for another guest to open the door fot you. 3. There is a coffee maker but no coffee. 4. Bottle water offered has no tags or labels, where does it comes from? 5. The HVAC remote has no batteries, so good luck to make it work. 6. The nightstand clock has a cable but no AC adapter to plug itto the wall. 7. The balcony sliding door security pin is too low due to new flooring height, so such door can't be opened, no balcony acess & no air circulation. 8. The bed squicks so loud just by seating at the edge. 9. The shower floor drains very slow, so be prepared for the shower experience at half anckle height. 10. When calling the host for letting him know about the issues, the answer was "let me see what I can do".... of course nothing happened. 11. The link for payment didn't worked, so good luck with that. 12. Finally... there is a surveillance camera about 12' from the room aiming the masive window, so if you open the curtains for day light or view... for sure you're been seen by the camera, meaning there is no privacy. It was a terrible experience."