Vinnö Holidays

Hyggeligt sommerhus og fin hjælp fra ejer ved et par spørgsmål

The reservation was cancelled after a completed online checkin, because I had arrived a day later than the booking. I had informed the hotel of this in advance but then could not get access to the building or room. The online agent was unfriendly, unhelpful and completely unapologetic, even though I was locked out of a fully paid room at 11 at night. A truly abysmal standard of service. The room was very small, and very stuffy with no air con, and it was not possible to leave the window open overnight because of a high level of noise outside. I would not consider this a suitable place to stay for business, coupes or families - it’s a poor standard of room with terrible service if you need it, no facilities and a high price.

The room was great. Plenty of storage space. King size bed. Location is close to city center. Would stay again

The property is on the 3rd floor. It will be helpful to list this (I did not recall seeing it). It is not a major issue for us, but it can be for others. Free parking under the supermarket across the street. Quiet street - not many cars passing through. Few minutes walk to the train station. Very easy access to Copenhagen centre - about 30 minutes.