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"Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!!"

"Excellent hotel next to huge shopping center. "

"Nice large rooms, hotel also has good gym facilities "

"This is a facility where people smile no matter what ! Food choices for both foreigners and local is superb ! Shopping is just a step away from the hotel , the staff is what makes this hotel a place to be in Cebu!"

"Excellent service"

"The hotel was absolutely stunning. It has many restaurants, a huge pool and it opens up onto a private beach shared with a couple of other hotels which was incredible. I have never stayed in a hotel where staff were so attentive - they were so friendly and more than happy to help at any moment in time. I would highly reccomend staying here!! It is an incredibly beautiful place - I would stay here again! "

"I truly enjoy having breakfast while taking in the beautiful natural scenery. However, I do miss the old buffet breakfast area from 15 years ago—it was much more open and surrounded by nature. PRIVATE BEACH: Unfortunately, the beach was a letdown, appearing dirty and poorly maintained with a noticeable amount of trash and debris scattered around. I strongly recommend that management take substantial action to clean and properly uphold the area, ensuring it truly serves as an exclusive private beach for their guests. While some signage has been put up, this is hardly sufficient and shouldn’t serve as an excuse. The space feels neglected, which is surprising considering a well-kept private beach should be a priority for Fairways, especially since it’s a key draw for international visitors. The state of the environment is crucial, particularly when so many foreign guests are attracted to the resort for its supposed exclusivity. STAFF: The staff were consistently wonderful and accommodating—Filipinos really are some of the best hospitality professionals in the world! CLEAN ROOM: The room was spotless and well-maintained; I just hope they will consider providing more than two towels in the future."

"Beautiful hotel, staff was great and very accommodating! Food was good! Pool is very nice!"

"Fabulous location!! The hotel is extremely clean and the staff were very kind and helpful. Would definitely recommend."