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"This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!! "

"Beausite Zermatt was a fabulous hotel to stay in for our 3 day hiking trip to the area. We received friendly advice from the concierge on appropriate level hikes and places to eat on the mountains.The breakfast was decadent and the spa/pool options were wonderful. We were upgraded to a room with a beautiful deck and view of the Matterhorn which made our stay extra special. You will not regret staying here!"

"Very welcoming staff throughout the hotel. Shuttle driver is super engaging and helpful. Highly recommend this hotel. "

"Highly recommend!!! The staff is amazing. Went out of their way to make you feel like family. The room was large, clean had all that you would want in a room. The refrigerator had drinks for free, chocolate in the room. A wonderful experience for sure!!!"

"Breath taking view, and great staff."

"Breakfast is excellent, and the rooms are well-appointed. The property is relatively new, offering a comfortable and modern experience. The staff provide a warm welcome and outstanding customer service—friendly, professional, and attentive throughout our stay. It would be great to have a fridge, microwave, and kettle in the room for added convenience. The laundry facilities are wonderful, and the gym is well-balanced and thoughtfully equipped.""

"close to the train station, breakfast included, very clean and quiet."

"Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views"

"A true rarity—Hotel Jägerhof is hands down the best hotel we have ever stayed in. From the second we stepped inside, we knew we had booked the right place. The hotel offers so many thoughtful touches: a delicious buffet breakfast, complimentary transport to and from the train station, and warm, friendly staff who made us feel welcome from the start. Our room was on the first floor and had lovely mountain views (not the Matterhorn, but still stunning). The balcony was shared, but it never felt intrusive thanks to a partial privacy shield, and it was the perfect spot to enjoy the scenery. What made the location extra special was its setting just off the busier streets of Zermatt. This turned out to be a huge advantage—everything was still walkable, but it was a little quieter. During our stay there was a meteor shower, and because it was slightly darker than the town center, we had the incredible experience of watching meteors streak across the mountains from right outside our hotel. Truly unforgettable. The bathroom was spacious, with the added luxury of a towel heater. The hotel itself is beautifully maintained—not outdated at all—and carries a charming ski lodge character. There’s also an outdoor patio seating area if you want more space than your balcony offers. Overall, Hotel Jägerhof combines comfort, charm, and location in a way that feels exceptional. We can’t recommend it enough and would return in a heartbeat."