Vivero Holidays

Edward my butler was awesome. He surprised us with our room being decorated on our last night to celebrate our anniversary. Luis the bartender near the food truck made the best drinks all weekend. Property was well kept, house keeping came twice a day. The food was absolutely terrible. Sumptori was the only place I would describe as above decent. The meals rarely came as ordered. Had 2 steaks come out raw that had to be sent back. As well as an order of beef ribs that had zero fat trimmed. Unfortunately even with how great all the staff and property is the food ruins all of it. After the first night had diarrhea the entire time.

This was our 7th trip to Casa De Campo. Obviously we love it there obviously! This time we decided to stay there the longest we've stayed, 10 days. We rented a villa like we did in 2025 and had a great experience because we were upgraded because of our Expedia status. But this time we were not upgraded. We weren't even offered an upgrade. This is the first time we haven't been upgraded. Our 3 bedroom villa was on the dark side at night, dimly lit. Also it was on the older side. We were told it is central AC, which we discovered actually meant that the living room had AC. The 3 bedrooms were units. The service at Casa De Campo is exceptional. Hard to describe how good it is. Food is incredible, but very expensive - NYC prices. Since we rented a villa we had a private concierge. We had a great concierge in Francis Lappost - we appreciated that a lot! We are hoping to be back next year with a big group next year and hope we get a great villa and an upgrade like we expect every year. May cut back to 7 days since 10 days wasn't a great experience. Highly recommended as a unique Dominican Experience.

Lo mejor de la propiedad es el servicio de todo su personal (mayordomo, recreación, restaurantes). Lo que menos me gustó fue las condiciones de mi habitación (el AC nunca funcionó al 100% y había un olor no muy agradable)

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This is your ultimate vacation resort, we traveled as a family of 4 in late August when the weather was on a hotter side but the stay was super comfortable and the amenities were well maintained and helpful. The food menu could have been better for vegetarians but there were decent no-meat options available. The swimming pools were clean, well maintained and the personal butler service was the best part. It was super helpful to communicate with him over Whatsapp messages and he was very responsive and considerate in booking the dinners at the restaurants and other activities like Spa etc. Rafael came in highly recommended from the reviews at Expedia earlier and now we understand why :) For the folks like us that don't speak Spanish, the butler service is an absolute savior since many of the resort staff don't understand English well. I can't wait to be back! Thank you again Rafael for making our stay enjoyable and memorable.