Zell am See Hotel Guide - Vogtturm City Museum hotels in Zell am See, Austria.

"We were treated amazing. We even had a sauna in the room. The supper is multi course and it’s was so good! Location is excellent, Breakfast was blow away! The staff did so much to make sure we were happy….If you travelling to Zell Am See you WANT to stay here. "

"Ideal location. Well thought out room with toaster and kettle; ideal to make a bite to eat. Breakfast was disappointing; not worth the money. Because it was in between the winter and summer season there was no hot buffet. We were made an omelette but in hindsight would have booked without breakfast. Staff and room were great though and would return again"

"The receptionist offered me a free upgrade! Quiet room. The location was good. Slightly expensive"

"Clean, stylish, AMAZING spa"

"Perfect"

"Fantastic location, well equipped. Great access to the slopes, lake and town"

"I would not recommend this company or this apartment (The Penthouse) to anyone looking for a warm, comfortable stay after a day on the mountain. On arrival, the apartment was cold. The radiators were on but barely warm, and the overall temperature was uncomfortable. That evening, we contacted the host to explain that we were travelling with our 2-year-old child and that the apartment was too cold. We received no response. The next day, someone came to “check” the heating but said they were not an engineer and could not fix it. We endured another cold night, and the following morning there was no hot water before skiing, delaying our start. The heating never improved during our stay. We requested a portable heater to keep our young son warm, but this was not provided. After returning home, I submitted a complaint. Several days later, we were offered a small refund under 4% of the amount paid. We explained this was not satisfactory given the uncomfortable conditions and our child being cold, but the company refused further compensation. They later claimed that some radiators were working and that the apartment temperature did not drop below 19°C. We do not believe this is accurate, as none of the radiators felt warm, and the alleged thermometer reading was only mentioned after our stay, leaving us no way to verify it. Overall, this was a very disappointing experience. I would not recommend this apartment or company to anyone expecting a warm and comfortable base"

"We had an amazing stay at The House Hotel in Zell am See. A special thanks to Kamil, who was super friendly and incredibly helpful. His suggestion not to rent a car and instead use the public transportation pass provided by the hotel was excellent and made getting around so easy and convenient. The rooms were spacious and very comfortable, and the location is simply magical — close to the city center, the bus station, and the train station. Walking distance to Zell lake. The breakfast was more than great, with a delicious variety of fresh options. We truly enjoyed our stay and would highly recommend this hotel!"

"Yes the stay was good. Central location. Only issue was that the is no front desk staff and email with check in code did not arrive in time. Amazon does not have a good setup with the small local places. Communication is usually not great. Thanks!"