Volonne Holidays

The hotel was a very good surprise. We had an apartment and a double room, both of which were very clean and spacious. We also tried the breakfast which was excellent and full of choices. Just one small observation for the staff: a few more smiles make the clients feel better ;)

The breakfasts are really good with a lot to choose from. Patrick is great!!! The desk staff are all very helpful and nice. The room cleaning was done with great care and performed early daily after I went out. The location is near the center of Aix providing wonderful strolls to the cafe’s, restaurants, and museums. I would definitely stay here again.

Great service and wonderful room.

Overpriced for the state of the property and service - shower was broken (which we reported and the staff simply forgot to report for maintenance), limited amenities (paper cups provided for tea/coffee), average customer service, room was next to a main road which was very noisy (not the hotel’s fault but when everything else was so average the noise was pretty frustrating).

The entrance to the hotel is very run down. All the reception staff seemed to teenagers with varying levels of English spoken which caused confusion. There was a power cut (?) so the restaurant was closed (disappointing) and the fridge in my room didn't work, pretty bad considering the temperature outside. I was disappointed in my stay as I paid about £180 for one night. I would expect better for that expense.