Vrikastro Beach

I was nervous about this resort reading prior reviews. We were upgraded on check in to a sea view room, it was beautiful. The front desk staff were all very helpful and answered all my questions. Our check out was later on in the evening and the hotel gave us towels and a place to store our bags so we could enjoy another beach day. They also have a shower stall near the lobby. We used the loungers next door at yialo yialo for 30 euro each front row, 25 euro each for second row and back. Hotel transport contacted us via what’s app to arrange transfers. To town was 35 euro each way. From airport it was 40 euro. Breakfast was continental style buffet, a variety of choices. The beach and location were gorgeous. If you’re booking a budget room then expect that, that’s the same for any resort. If you book the sea view you should have no complaints. This was a great hotel for us (middle aged mom and teen daughter).

All as per the web site with excellent facilities. The Staff were great, but Marie, the bar man and staff at breakfast were exceptional.

When I arrived to my room the safe wasn’t working. Even though I reported it, I was told an engineer was coming the following day by Alex. No one turned up After waiting around all day and wasn’t even booked in when I spoke to the manager. Only when I escalated it to Hotels.com did the manager change the batteries and tell my husband how to override the safe as a button was missing. The breakfast is not as shown on the pictures and these need updating, There is an even a charge for cereal, you get the same thing everyday, bought out to you, no choice of what you wait, it was wasteful. Other guests have also reported safe issues. Shame as it’s a lovely location and I had recommended it to a few people but since this escalated they too have been put off. It’s a shame that the hotel couldn’t admit their mistake and resolve the matter professionally. There are lots of beautiful places nearby, and ones that give you the basics like cereal for free with breakfast and a working safe without all the hassle I had to endure on my holiday.