Shillong Hotel Guide - Wards Lake hotels in Shillong, India.

"Clean room, friendly staff, great breakfast. We had their buffet dinner as well, it was amazing, it had a lot of food options to choose from and everything was delicious. Their pool and jacuzzi were a great experience since it's in the open and we enjoyed it while it was raining. "

"Staff was very courteous"

"Rooms were clean. Good food and nice location"

"It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good."

"Overall a nice place to stay with super friendly staff and the property is clean and maintained. Don't expect typical hotel type facilities. "

"Lovely staff and a good location. "

"Clean room, warm staff and value for money. "

"Excellent facilities. Though the staff stay area could use some upgradation."

"An unnecessary amount was asked at the time of check-in which was no where mentioned at the time of booking. There was no water and electricity available in the morning. We were told that electricity is out but the 'aquarium' placed at the counter was ON ALONG WITH THE LIGHTS IN THE ALLEY so basically they are just DECEIVING the customers that electricity is not available while they had DELIBERATELY switched it OFF. Moreover, when you asked/question them, the staff will behave RUDELY AND...

"Room was nice, but service was terrible"

"This is not a star catagory hotel"

"Every thing "