Sydney Hotel Guide - Warwick Reserve hotels in Sydney, Australia.

"No amenities, No robe, no slippers, no toilet bowl brush."

"Very good hotel accommodation. Friendly and helpful staff. Having a lift to the first floor was great. My room faces the main road so there was a bit of traffic noise but that didn’t bother me too much. If vehicle noise bothers you it could be a problem. Plenty of food options nearby and there’s a Woolies across the road. The train station is very close if you need public transport. "

"got what we paid for"

"The staff person. during check-in was very helpful. This was very much appreciated."

"Was a bit scary at 4.15 am when leavi ng through the side door to be meet by a drunk guy wanting to give me a hug. Luckily the taxi came a little early. Just got a fright when going out the door, as i didn't see him there."

"POSITIVES: *Front Desk Jason and the manager’s attitude upon check-in: They were very considerate and helpful. Jason in particular was very apologetic when I had to clean and sweep up all the dirt, lint and hair in the room. See further info below. *Funky ceiling and bed frame ambient lighting that could change colour. *Modern appointments generally *Crisp, clean sheets & towels NEGATIVES: *When I checked-in & saw the room it was extremely dirty. Floors had wads & wads of hair, debris, lint, dirt. Called Jason to come by w/ a vac & he said they didn’t have one!! So, Jason came up w/ a small pan & brush!! Astonishing!! He proceeded to sweep up all the hair & dirt but clearly had never done this before, so I asked to have the pan & brush & I proceeded to go down on my haunches & sweep up all this disgusting hair and dirt at 10:30pm! Exactly what I had to do at another property recently! This is hospitality! Cleanliness is paramount people!! *This room hadn’t been cleaned for a very long time. When Jason left, I continued the process with tissues, it was never-ending, disgusting. *Had to deal w/ a cockroach in the middle of the night as well near the bed! *There were strange particles—looked like dried-up food particles—in the crevice between the wall / bed head!! Vile!! *Stale cigarette smell was exacerbated when the aircon was turned on. *Nil bug screen on window. *The window outlook was like a prison vestibule. *Patio furniture in the room! *Shower alternator didn't work."

"yes"

"I am very disappointed with my experience at this property. Upon check-in, I was informed that I had to pay a certain amount deposit in order to receive the lockbox code. It was unexpected and was not communicated prior to the check-in, I felt so uncomfortable at the time. The cleanliness of the property was also below expectations, although I chose not to make an issue of it at the time. However, upon check-out, I was advised that only partial amount would be refunded, with the remaining allegedly charged for an “upgrade.” This is extremely concerning, as I never requested or agreed to any upgrade. It is unclear what this charge relates to. Overall, this whole experience made me feel very disappointed and uncomfortable. "

"Very comfortable motor inn with a cute interval atrium. Staff were very polite and helpful. Free laundry facilities were great. Location is excellent. "