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Reviews of Riggs Washington DC

5 out of 5
Riggs Washington DC
900 F St NW, Washington, DC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 961 out of 1222 reviews" "
Rating 8 - Good. 160 out of 1222 reviews" "
Rating 6 - Okay. 49 out of 1222 reviews" "
Rating 4 - Poor. 32 out of 1222 reviews" "
Rating 2 - Terrible. 20 out of 1222 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is exceptional. The staff went above and beyond with all services.
Stayed 2 nights in Apr 2024

10/10 Excellent

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The colonial modern look was elegant. The room coffee was excellent.

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building. Looks brand new. The service was wonderful all around. The food and drinks were fabulous. Walking distance to known restaurants.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Apr 2024

8/10 Good

Angela Rana

Travelled with partner
I loved the location. It is close to the many museums that we wanted to visit. The staff were friendly and polite. They graciously kept our luggage until our check in time and once again on our departure date. We ate at the hotel several times. It was a convenient option to eat at the hotel. The food was not fabulous and very expensive. The coffee is horrible. We were charged a hidden $50 per day fee. The bed was comfortable.
Stayed 4 nights in Apr 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Comfortable. Pricy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, amazing staff, great bar, safe location, close to the national mall, best hotel I’ve stayed in the last 2 1/2 weeks of hotels on our roadtrip.
Stayed 1 night in Apr 2024

10/10 Excellent

casey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't be nicer. The hotel was gorgeous! Walkable to lots of restaurants and shopping.
Stayed 1 night in Apr 2024

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property; great location. Super cool vibe having been a bank. Very nice staff, luxurious yet unpretentious. Will definitely return.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, well located. Highly recommend l
Stayed 2 nights in Apr 2024

10/10 Excellent

Yuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to stay at Riggs! The rooms were nice and staff were very helpful. It’s close to national mall and China town. Love it!
Stayed 4 nights in Mar 2024

10/10 Excellent

Patrisha Lee, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the decor was gorgeous! My room had everything I could’ve needed and was very comfortable. Best latte ever!
Stayed 2 nights in Apr 2024

8/10 Good

John Bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was a bit small and strangely laid out: no room to put clothes other than closet (IE. no chest of drawers), small bathroom, no clock in the room.... nice bed, quiet and comfortable - but seemed to be missing a couple of items.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous & professional Coach @ front door was very helpful in orientating us
Stayed 3 nights in Apr 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, easy parking, super friendly staff, and would definitely recommend and stay there again. The only disappointment was after a long day, we had to wait over an hour to get into our room in an energetic waiting area (music was too much for me while being so tired). They said they were going to call/text but never did, it wasn't until we were impatient that they said the room had been ready for a while.
Stayed 1 night in Apr 2024

8/10 Good

Mandy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was an enjoyable stay at the Riggs. Check in was smooth and staff was friendly. The room was very clean and seemed to have been updated recently. The area was safe with easy access to restaurants and sight seeing. The only complaints I have are the lack of a bathroom vanity and inconsistent water temperature. It made it difficult to get cleaned up each morning as there was only a freestanding sink and no where to set make up, a hair dryer or curling iron. One day there wasn’t any hot water at all and the shower was freezing cold. This may be due to it being an older building but it was frustrating.
Stayed 4 nights in Apr 2024

10/10 Excellent

Allan

Stayed 2 nights in Mar 2024

10/10 Excellent

Frederick

Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing! From Gartrell meeting us at our taxi by name on the 1st day, to house keeping sneaking in when ever we were out.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shea, Cadiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for families! Hotel was clean, beautifully designed spaces. Amenities were on point. Staff was super friendly and knowledgeable. Food was great. Cannot beat the location! Near major points of interest and metro lines. Will definitely stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were friendly and accommodating. The hotel was beautiful and conveniently situated in downtown. We’ll definitely stay again!
Stayed 4 nights in Apr 2024

10/10 Excellent

MY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was excellent. Called in advance to advise staff it was my 15 yr wedding anniversary and my husband was cleared as cancer free just days before booking. Hotel did nothing special. After speaking to valet, who gave us a tour, we explained why we were in town celebrating. He asked how did we like the complimentary gifts for anniversaries. I stated we had not even a happy anniversary upon arrival. We were treated better by ‘certain’ staff than the stuffy front desk.
Stayed 1 night in Feb 2024

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for our trip - walking distance or short metro ride to all of the museums and monuments in the city. The staff was very welcoming to my son and I. We ate breakfast at Cafe Riggs throughout our stay and my son loved the pancakes. I would recommend to anyone wanting to stay in DC for a similar type of trip.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brandon, Frederick

Stayed 1 night in Apr 2024

10/10 Excellent

Melissa, Manhattan Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Believe the hype! The level of service at this hotel is outstanding. It’s extremely clean and beautifully designed. Great location for sightseeing all the major DC landmarks but on a relatively quiet street. We had a basic sized king and while the room itself was spacious, the sink/wardrobe/mirror area was v small (tricky when 2 people are attempting to use). I’d recommend upgrading to a larger room if possible. The basement cocktail bar was lovely and Cafe Riggs too. Across the street there are some great restaurants too.
Stayed 3 nights in Mar 2024

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Riggs. It was convenient and within walking distance to pretty much everything. We didn’t have our room cleaned the whole trip (our choice) but they were great and speedy about bringing us what we needed ie towels, toilet paper. The bathroom is odd; door doesn’t open all the way and you basically have to squeeze between door and toilet to just get in and out of the shower. We managed but not ideal for everyone or if dealing w kids in there. Honestly think that’s the only negative.
Stayed 4 nights in Mar 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! The staff and management answered any questions that we had quickly!
Stayed 4 nights in Mar 2024

4/10 Poor

Jing

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The washroom is extremely small, if you sit on toilet, you can not close the door. Even they have no place to settle hairdryer, the poor hairdryer had to stay at closet. The room is small too, open the door, you can see the entire bed at first sight, can not believe this room charge you 800 dollar. Totally not worth it.
Stayed 2 nights in Mar 2024

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Dr. Keith and Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail of our stay was perfect. Service from every employee we encountered was excellent: valets, front desk, house staff, bar hostesses, bar manager, bar waitress, and restaurant staff - all notably excellent! Our rooms were very well appointed and clean. Luxurious shower. Steamer in the closet! Wonderful robe, slippers, Nespresso, and comfortable bed and linens. Excellent location. Silver Lyan bar menu was exotic and delicious. Will definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel will go down as one of my favorites. Definitely rated the best in service, everyone at the hotel was friendly and extremely helpful!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service
Stayed 1 night in Mar 2024

10/10 Excellent

Marisa Anne, PHENIX CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time.The bed was extremely comfy and the room had a nice ambiance.The staff members were helpful and professional and they truly made the stay memorable. I would especially like to thank Mr. D.C. for his kindness and charisma. I would also like to mention that Cafe Riggs had some of the most delicious food which just enhanced the stay. The hotel is also super convenient to restaurants, shopping, museums, and monuments. Plus there were multiple options for transportation including convenient metro stations, bikes, uber, etc... We will definitely choose to stay at Riggs Washington D.C. when we visit the area again.
Stayed 3 nights in Mar 2024

4/10 Poor

Elizabeth

Stayed 1 night in Mar 2024

8/10 Good

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Feb 2024
Response from The Team at Riggs on 10 Mar 2024
Dear Ms. Briana, Thank you for staying with us. We hope to welcome you back soon.

6/10 Okay

John S

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, above average service, great cafe/bar. Room very good size. But overpriced, oddly designed rooms, and poor maintenance (coffee machine broken, shower handle loose). A nice hotel, but a long way of the best in Washington DC.
Stayed 2 nights in Mar 2024
Response from Haley on 10 Mar 2024
Good afternoon, Thank you for taking the time to provide this feedback. I do apologize that the coffee machine was not properly working, and the shower handle was loose. This is something we can have our engineering team work on, so the feedback is greatly appreciated. Kind regards,

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! The service is excellent, the restaurant is A . The only thing missing for me is a Peloton Bike in the gym. Saltwater pool is 👍
Stayed 1 night in Feb 2024
Response from The Team at Riggs on 9 Mar 2024
Dear Kristine,I believe you may be rating a different property at this time. We have a peloton bike and do not have a saltwater pool. We would love to host you on a future stay.

10/10 Excellent

Jeanette, Astoria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The wall paper by the bed is a little worn. But overall good.
Stayed 2 nights in Feb 2024
Response from Shelomie on 2 Mar 2024
Dear Jeanette,Thank you for staying at the Riggs DC. It was a pleasure to welcome you. I do apologize for the wallpaper in your room. We will certainly follow up and schedule to make the necessary repairs.

10/10 Excellent

tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, great location, excellent staff. Clean and comfortable. Highly recommend.
Stayed 2 nights in Feb 2024
Response from Shelomie on 26 Feb 2024
Dear Tiffany, Thank you for sharing your stay with us. It was a pleasure welcome you and we are happy to hear that you enjoyed your time at the Riggs Washington DC.

10/10 Excellent

Aleisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and we liked our room. Staff was very friendly and helpful
Stayed 2 nights in Feb 2024
Response from Shelomie on 26 Feb 2024
Dear Aleisa, Thank you for staying. It was our pleasure to welcome you to the Riggs Washington D.C.

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe Riggs is gorgeous and the food was wonderful. We had some drinks in Silver Lyan beforehand and loved the cozy lounge vibe. The staff was super friendly and were enjoyable to be with! The rooms were clean and comfortable.
Stayed 1 night in Feb 2024
Response from Shelomie on 26 Feb 2024
Dear Bridget,Thank you for staying at the Riggs Washington D.C. I am happy to hear that you enjoyed your stay and experienced the menus at Cafe Riggs and Silver Lyan.

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing - location, service room and facilities.
Stayed 3 nights in Feb 2024
Response from Shelomie on 26 Feb 2024
Dear Sophia,Thank you for staying at the Riggs Washington D.C. I am so happy to hear that you enjoyed your stay.

8/10 Good

Gary, East Haddam

Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea, Broadlands

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Shelomie on 24 Feb 2024
Dear Andrea,Thank you for staying with us! We hope to welcome you back and that you have a great day.