Waterloo Holidays

Everything was great. This is such a minor complaint but the toilet paper holder is in a very awkward place on the wall, I had to sit sideways to use the commode.

The Sofitel was 2 blocks from McPherson Square metro stop and 1 mile from the National Mall. Great access for all tour must sees in DC.

The room was small and limited in space to move around. Staff were easy to talk to and receive support. Overall, the location provided many options for walking to historic locations or to take a short uber drive to the Capital, White House or many other areas of interest.

We stayed for four nights and had adjoining rooms, which worked perfectly for our family. One room had a king bed with a bathroom featuring a shower that had excellent water pressure in the handheld fixture. The adjoining room had two double beds and a smart bathroom setup, with the sink separate from a water closet that included a toilet and a full bathtub/shower combination. This layout made it easy for someone to brush their teeth while another used the restroom, and the kids loved having a bath in the evenings. The beds were very comfortable, the rooms were quiet and dark at night, and we all slept well. We also enjoyed the hotel’s bar area for cocktails and had a fantastic Sunday brunch, with excellent service both at the bar and in the restaurant. In-room amenities were thoughtful and convenient — we especially appreciated the Nespresso machine and the complimentary bottled water replenished daily. The only drawback was that the rooms did not have dressers, which would have been helpful for unpacking during a longer stay. For four nights, we made do, but it would be something to consider for future trips. Overall, we had a wonderful stay and found the service, amenities, and room setup to be excellent for families.

Very clean, friendly staff.