Dallas Hotel Guide - Wayne Ferguson Plaza hotels in Dallas, United States of America.

"Good"

"The room was clean and nice. "

"I had a very disappointing experience staying at this motel. First of all, the place was extremely crowded and noisy, which made it very uncomfortable to relax or rest. The room itself was incredibly small and in very poor condition. It honestly felt neglected and not well maintained at all. What made the experience even worse is that the listing clearly stated that the room included a small refrigerator. I specifically chose this motel because of that detail, but when I arrived, there was no refrigerator in the room at all. This was very misleading and felt like false advertising. When I spoke to the employee at the front desk, he simply told me there was nothing he could do about it and didn’t even try to help or offer any solution. There was no apology, no attempt to fix the issue, and no effort to provide another room or any compensation. Honestly, the least they could do in a situation like this is refund my money or offer some kind of compensation for the inconvenience and the misleading information. Customers should not have to deal with false promises and poor service like this. Overall, this was a very frustrating experience and I would not recommend staying here unless you want to deal with overcrowded conditions, poorly maintained rooms, and unhelpful staff. I am still waiting for a response regarding this issue."

"Group friendly house. "

"When I first arrived, I was given a room that wasn’t cleaned yet. The front desk easily moved me to a new room, but still not a good start. The new room I was moved to had a couple lights that barely worked, the sofa chair had stains on it, the office chair was broken, there was a hole in the bathroom wall corner, the tub looked filthy (although the damage looked like it needed more than just a simple cleaning), the air conditioner in the room looked dirty so I was scared to turn it on. Overall, the room was the worst hotel room I’ve stayed in. Also, the complimentary breakfast was just cereal and a waffle maker which isn’t true breakfast in my opinion. There is a Cracker Barrel right outside, but that’s just paying for breakfast. This place is definitely not worth the price they charge per night."

"Welcoming hosts. Plenty of space. Fun game room! Easy access to many attractions!"

"The room smells very bad and the white guy at the front desk is very rude."

"Room and amentities were so so. Staff was great though! I thought I had reserved a room with a mini fridge and microwave. Turned out the room they had when we checked in didn't have either. The person on duty when we checked in offered to find both and bring them to our room and did!! His name was Su. Super nice guy. THAT was going above and beyond. The room was clean but didn't have things my wife needed like a hair dryer and it would have been nice if the rooms had just a small lamp for lighting instead of bright lamps on the walls. Based on the staff I'd give a 5 star but there are things they could make better for rooms. Overall it was a good stay and I'd stay there again when visiting family in Lewisville just based on their staff. "

"The room was nothing like it shows in the pictures. It needs a lot repairs and proper furniture. "