WhiteCrest, 1 Queen Bed, Kitchenette | Private kitchenette
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Reviews of Copper Swan

3 out of 5
Copper Swan
70 Main Street, Wellfleet, MA

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 5 out of 59 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful Cape Cod inn set just as you enter Wellfleet town. Built some 200 years ago the lobby is full of its storied past and the rooms have great linens and we stayed in one of their newly renovated rooms. It’ll be our go to spot on the Outer Cape going forward.
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

8/10 Good

Elsie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, we loved all how it was kept true to its vintage.
Stayed 2 nights in Nov 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quaint historic Inn
It was well worth it for our purpose. We stayed one night and it was comfortable, clean and warm.
Stayed 1 night in Nov 2023

4/10 Poor

Elena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was not as advertised. We were told our room was "rustic," but told that was OK because "you're only staying a couple days." We found the room to be unfinished. The room had no smoke detector, either--definitely unsafe for that reason. An advertised "lounge" on the property was boarded up with broken windows, apparently having sustained a fire (!). If the room hadn't been prepaid, we would have left.
Stayed 2 nights in Sep 2023
Response from Jot on 18 Oct 2023
The room you rented is in The Carriage House that in itself implies rustic. It is a gorgeous room with vaulted ceilings and six windows. It has a smoke and carbon monoxide detector and a fire extinguisher perhaps you missed it above the closet Happy to send a photo Not impressed at your statements Six people lost their homes in that fire and thanks to our diligence at having installed smoke and carbon monoxide detectors throughout the property no Indy was hurt. Hi our comments were insensitive and not appropriate. The lounge burnt In a fire two weeks before your stay. All our guests give us pleasure some when they come and some when they go I like to be the former.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John and Grant are gracious hosts and Caroline is their wonderful head housekeeper. The location is ideal and the breakfasts superb
Stayed 3 nights in Sep 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Staff & service
Charming with wonderful outdoor and porch areas to relax.
Stayed 3 nights in Aug 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from J on 30 May 2023
Thanks so much for choosing us and your kind words

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
The owners were extremely friendly and accommodating! The location was great, close to restaurants,beaches, and shops. Our room was comfortable, and it is a beautiful, old inn.
Stayed 1 night in Jul 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Wagner is a beautiful hotel. The facilities and grounds are excellent with areas outside to relax which we really enjoyed. Take a drink to the terrace or relax on the outdoor furniture in the garden! Mosquito repellant was on hand for guests to use which was a nice touch! The service from John the owner was personal, friendly and caring. He was helpful with recommendations and made the overall experience staying at The Wagner enjoyable. There are challenges daily with the property for the owners, having taken over the place fairly recently (as we understand this was very run down before) but they are handling this with care and continuously upgrading and making improvements! Housekeeping is an area to improve. Our room wasnt made up on one of the days when we asked for this to be done, but John personally apologised to us and made sure this was rectified but they still missed out a few details, no coffee refills, cups not replaced etc. But this didnt tarnish our enjoyment of our stay. Breakfast was delicious and a nice suprise as we didnt realise there would be any! It is a help yourself counter with fresh fruit, yogurts, pastries, a delicious egg casserole and a french toast casserole. Juice, water and tea and coffee also on hand. My suggestion to enhance this experience would be to put a few more tables for breakfast outside to create a bit more space. We enjoyed our stay here immensely and would return. Highly recommended and the location is perfect to explore the cape
Stayed 4 nights in Jul 2022

8/10 Good

catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely quiet grounds were terrific.
Stayed 2 nights in Jul 2022

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our Stay at The Wagner
Stayed 4 nights in Jun 2022
Response from Wagner on 30 Jun 2022
Luisa Thanks so much

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Old n quirky with a lil charm
Nobody at the desk during our 2 day stay, no staff insight- which dont bother me any but may be a turn off for some. Someone left out rotting fruit in the kitchen and there was a bad smell the whole 1st day. The room was clean and comfy with 4 pillows per beds and enough towels. You have to appreciate old buildings to enjoy this place with its crooked floors and cracking plaster walls. No doubt there's lots of old inn quirks, I mean charm. The room and lav is small with no tv in the room. I was worth the cheap rate but I'd be upset if I paid the full price rate and it was a decent nights sleep. Wish there was a tv.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Cape Retreat
Lovely location in Wellfleet. The new owners have already made great improvements to the property and we look forward to visiting the site another time. Very nice breakfast.
Stayed 1 night in Jun 2022

10/10 Excellent

Montaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to crash, safe, beautiful and has a nice vibe. The gentleman at the desk was great! Recommended.
Stayed 1 night in Jun 2022

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

natalia

Stayed 1 night in Jun 2022

8/10 Good

Jerzy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 3 nights in May 2022

10/10 Excellent

Dean, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New friendly owners are 6 weeks in and this was opening wkd. Loved the tasteful and artistic decor. The home prepared breakfast was outstanding and beautifully presented in the quaint dining room. Excellent restaurant, next door but one, that we dined at on our first night. The owners have great knowledge of the area for recommendations. They have further plans for in room titivating. Beautiful picturesque location backing onto a large pond with active bird life. As an historic house, the walls are thin, so you will hear voices now and then. This doesn’t distract from having a great time. Would definitely recommend if you are looking for friendly relaxed hosts in a stylish semi rural setting. Plenty to see and do in the area with a short 20 min drive to Provincetown.
Stayed 2 nights in May 2022
Response from Wagner on 30 Jun 2022
Thank you Dean for your kind words

10/10 Excellent

Aniket

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host. Good breakfast.
Stayed 2 nights in May 2022
Response from Duck Creek on 30 Jun 2022
Aniket thanks for choosing us and your lovely comment

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Mozelle on 15 Oct 2021
Thank you so much we are glad you had a great time!

2/10 Terrible

Ann

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed. We never met the owners. No one greeted us, a key was left in the door. The TV and WiFi didn’t work. The bed was horrible!!!! The room was musty. We left after out 1st night. Unfortunately, the reservation was not reimbursable.
Stayed 2 nights in Sep 2021

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Great location
Older Victorian that needs some work. Convenient to everything. Comfortable bed. Had to fight with the door to get in and out each day as it was sticking pretty bad.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming spot, the building is older but well maintained. Great location, super comfortable beds. Nice outdoor space.
Stayed 4 nights in Aug 2021
Response from Mozelle on 25 Aug 2021
Thank You! We are happy you enjoyed yourselves, Guest Services

8/10 Good

Verified traveller

Travelled with partner
It’s an old house, probably built in the late 1800’s so don’t expect perfection. There are interesting and quirky details exposed by the remodel of the old house into an inn. It’s a good location, nice natural surroundings. Good access to downtown Wellfleet and further north to Provincetown.
Stayed 2 nights in Jul 2021
Response from Mozelle on 28 Jul 2021
Thank you! We are happy you enjoyed yourselves.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasent stay at the Wagner last week. The property is well maintained and for most part a nice enought place to stay that is dog friendly. The beds were clean a very comfortable and the room was nice enough for the price and
Stayed 4 nights in Jul 2021
Response from Mozelle on 28 Jul 2021
Thank you! Take care

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, comfy, great location.
Stayed 2 nights in Jul 2021
Response from Mozelle on 20 Jul 2021
Thank you very much! we are so happy that you enjoyed yourself!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It’s very quiet and quaint. Even in July
Stayed 2 nights in Jul 2021
Response from Mozelle on 20 Jul 2021
Thank you, we were happy to have you

2/10 Terrible

gina

Disliked: Cleanliness, staff & service
Disappointed
Very disappointed that we were not told before trip that there would be no breakfast. Manager sent me an excerpt from website, but this information was not mentioned in any communications from hotels.com, in email confirmations from the hotel, or from the person I spoke to at the hotel when my room configuration had to be altered due to availability. We spent an additional $30-40 day on breakfasts that should have been included. We have stayed here several times before and were very happy, but the owners are trying to sell the property and don’t seem to care anymore. There was nobody at the front desk, ever. We had no towels in our room when we arrived. There are mice in the rooms. We saw one in our room in the middle of the night, and so did another guest we spoke to who was staying on the third floor. We would not stay here again. I understand that businesses on the cape are having a hard time finding staff, but this was ridiculous.
Stayed 7 nights in Jul 2021
Response from Mozelle on 20 Jul 2021
Hi Gina I was sorry to read this review. I would have been more than happy to help had I known you were unhappy. I am the manager and I am here over 40 hours per week. You are correct we have implemented contactless check in procedures. We have staff on site every day, just no one sitting behind the desk this year. It seems to be working well, I'm sorry if you would've cared for more interaction with staff but you my have heard that there is a shortage of available workers/housing for the workers on the cape. So when we are here, we are very busy. I apologize if there weren't any towels in your room on arrival but it wasn't an afterthought. We had fresh towels delivered to your room as soon as they were clean. You can imagine that 20 rooms worth of towels being washed every day can take up most of the afternoon. They get delivered as soon as possible and some rooms may have to wait a bit longer after check in. Though our staff is minimal this season for sure, we are doing our absolute best to keep things clean and provide you with a relaxing stay. We did find the mouse and I am sorry that he visited your room. The other room you mentioned informed us. We have a maintenance man who lives onsite luckily, who took care of it right away. Unfortunately, with it being a very old building coupled with many guests with food in their rooms, this happened. I will be vigilant in keeping them at bay. The owners and I decided to discontinue the continental breakfast originally due to Covid, but now it is because there isn't anyone to come in at 5:30 to begin the breakfast preparations. Also we no longer have the Tavern next door running and no access to the fresh food we were preparing from that kitchen. I hope this can shine a l light on the situation and that you can understand as we continue to work hard for our guests. Thank you, Mozelle

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

ANNETTE

Liked: Staff & service, property conditions & facilities, room comfort
Our stay at the Wagner
Our stay here or simply amazing. Driving up to this beautiful cottage. Cute little pond in the back of the property. The room was just what we needed cute clean and nice only issue is that the walls are extremely thin. Our neighbors had four small kids that started waking up at 6 AM. Other than that we had a lovely stay.
Stayed 1 night in Jul 2021
Response from Mozelle on 5 Jul 2021
Thank you so much, Annette! We are so happy you had a nice stay and holiday. Take care

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021
Response from Mozelle on 5 Jul 2021
Thank you!

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Felisa, Berkshire

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, when we booked through expedia I repeatedly asked if the the suite were getting was pet friendly. Was told yes. Until we arrived that was not the case. That’s when, Karen apologized reassured that she’ll make it work. She did thank you Karen!!! We absolutely loved the place
Stayed 3 nights in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Guest Services on 4 Sept 2019
thank you Peter!

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic inn near the beach
The inn was a lovely historic building. Staff was attentive and very helpful. I liked the location, which was walking distance to restaurants and a short drive to beaches and my family.
Stayed 3 nights in Jul 2019
Response from Karen on 27 Aug 2019
Thank you for your kind review. We are glad you enjoyed your stay and please come back and visit us again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful!! Never will go back there. The room was dirty and musty. There were no towels in the bathroom. The TV didn’t work. Holes in the walls. The bathroom door didn’t shut. Like I said awful!!!!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location and very welcoming staff.
Stayed 2 nights in Jun 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Totally enjoyed our stay. Loved listening to the birds!
Stayed 1 night in May 2018

10/10 Excellent

douglas, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down in wellfleet for a wedding
When I saw the rating at 3.3 I thought I would write to say that I feel that's a bit harsh. I always think a 5 star is the Ritz so this place is a solid 4- beds were very comfortable, nice location, breakfast good, Netflix on tv....nice family place.
Stayed 3 nights in Jul 2017

8/10 Good

Carole J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

6/10 Okay

Sean

Liked: Staff & service
a work in progress - old building going through modernization - breakfast ok , bed hard, service friendly
Stayed 3 nights in Jul 2017
Thank you for your review. We would love to know what room you stayed in so we can change the mattress. Thank you, Sherry

6/10 Okay

Linda

Disliked: Cleanliness
Staff was friendly and polite, location was convenient to the event. I was dissapointed when I was packing up to leave and there was a tick on the bedroom drapes. When mentioned to the staff all they said was that they'd remove it.
Stayed 1 night in Jun 2017

6/10 Okay

Bernard

Liked: Cleanliness, staff & service
Disliked: Room comfort
This is a perfectly fine place to stay. Staff was very nice and room was kept clean. Downsides: room was very small and I woke up early 2 mornings in a row to the sounds of kids talking/making noise in nearby rooms. I could actually hear what people were saying. Location of the place is great, in close proximity to good places to eat, art galleries and stores. Wellfleet is totally charming!

10/10 Excellent

Debra, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, walk to town, restaurant next door
Friendly staff, vintage and stylish, great continental breakfast

6/10 Okay

Jennifer, US

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
An Inn with potential

8/10 Good

Geraldine, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxinh dysy.
We were glad we chose to say here. We had some reviews that were not complimentary but we found nothing wrong with our stay and would stay again. Only thing we could find fault with was not having cups in the bathroom. Our room was clean, breakfast was good and the hotel staff were friendly.

2/10 Terrible

travelboston, Boston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The Worst Hotel Experience
This is my first negative hotel review, but my experience at Wagner at Duck Creek was so terrible that I feel obligated to share it. We stayed in The Captain's King room in the main building. When we checked in we were told that it was one of the best rooms in the hotel. It was a decent size room, a bit run down, but generally ok. But the bathroom was in really unspeakable condition: Mold at the ceiling, dirty stains all over the walls, clogged and leaking sink, wobbly toilet, dirty shower curtain and somebody's hair left in the tub drain. TERRIBLE! Also no exhaust! In addition to that the light in the bathroom went dead in the morning. And now comes the most outrageous part of the story. At the check out I reported all the issues to the receptionist. She collected the information and said that the owners will be in touch with me shortly. The owners never called me. So I wrote them an email where I described my experience at the hotel and requested a refund since the description of the room presented on the site was misleading and the room had no working bathroom. The response from the owners was outrageously rude, insulting, even threatening, accusing me of false reporting, and dismissing all the issues raised in my email (except for the tripped circuit breaker). I wish I could post it here for everybody to see, but instead I am just posting the photos taken at the hotel. If our room was one of the best ones in the hotel I can only imagine the condition of the rest of them.
Hair in bath tub drain
Mold and stains
Clogged sink
Water leak under sink