Wellington Holidays

The room is clean but one of the staff is rude. He should be careful in whatever he says because he is in the service industry.

Here’s your hotel review in clear, natural English: Hotel Review The best thing about this place was the location. There was a convenience store right on the corner where we could shop, plus the metro nearby and most monuments relatively close. Everything was very clean. The only thing not worth paying for is the breakfast—they charge $22 when it really shouldn’t cost more than $10, and it’s not very good. Other than that, I give everything else a 5 out of 5.

Clean room, pleasant staff

I had requested a single bed through my booking, yet I was given a twin bed instead in both of my rooms. When I approached the front desk, the staff was extremely rude, unprofessional, and dismissive. Instead of offering any explanation, alternative options, or even an apology, they simply repeated that the hotel was “overbooked.” Their attitude made the situation even more frustrating, and at no point did anyone attempt to help, accommodate, or provide a reasonable solution. This is absolutely unacceptable, especially after making a clear request in advance.

Great hotel in an excellent location that is close to most museums